Laundry

SUMMARY

Washes, folds, stores, inventories, and issues or distributes bed and table linen, towels, and uniforms by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Collects or receives, and segregates, counts, and records number of items of soiled linen and uniforms for repair or laundry, and places items in containers.
• Washes, dries, and folds linens.
• Uses all chemicals and tools according to the instruction provided to prevent injury, accident, unnecessary damage or waste.
• Examines laundered items to ensure cleanliness and serviceability.
• Stamps items with identifying marks.
• Stores laundered items on shelves, after verifying numbers and types of items.
• Counts and assembles laundered items on cart or linen truck, records amounts of linens and uniforms to fill requisitions, and transports carts to floors.
• Conducts inventories to identify items for replacement.
• Keeps linen room in clean and orderly condition.
• May be required to clean guestrooms, bathrooms, public areas as specified by standards to include but not limited to: changing and making beds, cleaning, dusting, removing trash, replenishing supplies and vacuuming.
• Ensures the security of guests by following key control policies.
• Greets guests in a warm, friendly manner to ensure guest satisfaction.

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION and/or EXPERIENCE: No specific knowledge, education or training required to accomplish the essential functions of this job.

LANGUAGE SKILLS: Ability to read some two- and three syllable words and to recognize similarities/differences between words and numbers. Ability to print and/or to speak simple sentences.

MATHEMATICAL SKILLS: Ability to read, write and recognize numbers, comprehend signs and symbols.

REASONING ABILITY: Ability to apply common sense understanding to carry out simple instructions.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; reach with hands and arms; stoop, kneel, crouch, bend or twist; and to push, pull or lift over 10 pounds. The employee is occasionally required to walk, climb or balance, talk or hear, and smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment described here are representative of those an employee encounters while performing the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and regularly works with moving mechanical parts such as washers, dryers and mangle irons; and toxic or caustic chemicals. The employee is frequently exposed to temperature extremes from heat in laundry area and temperature of hotel and extreme heat from dryers and hot water and frequently works with power equipment such as washers and dryers. The employee is occasionally exposed to mild risk of electrical shock and blood-borne pathogens. The noise level in the work environment is usually moderate.

ACCOMODATION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

CRISIS MANAGEMENT: Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.