What are the responsibilities and job description for the Apartment Leasing & Marketing Rep position at Element?
We are looking for an enthusiastic, sales-driven individual to join our team!
Do you love social media? Are you creative? Are you outgoing? Do you love people, and believe that no one you meet is a stranger? Are you ready to start a career with room for growth and promotion to get you to the next level?
If you answered YES to all of the above questions, this career opportunity is for you!
Relevant customer service work experience is mandatory. Leasing experience is preferred. Must possess excellent written and verbal communication skills and the ability to work in a fast-paced environment. Must be able to work independently, be a self-starter/self-motivated and proactive. Significant emphasis on the ability to deliver a top-notch customer service experience, where the customer is ALWAYS the #1 priority. A flexible schedule is required with the ability to work most weekends.
Responsibilities include but are not limited to:
* Maintain a cheerful, helpful and professional manner in person and on the telephone
* Display high-level of customer service skills - number one priority
* Must possess a sincere, positive and accommodating attitude
* Host all walk-in prospect tours and convert telephone traffic to in-person tours
* Maintain and drive follow-up program on all guest cards and internet/phone inquiries
* Ensure office, model and amenities are clean, opened on time and in working order
* Ensure office amenities are stocked and available to residents at all times
* Help to ensure accuracy of lease files -- attention to detail is mandatory
* Ability to balance priorities, yet act "on the fly" when necessary with ease
* Ability to confidently handle difficult situations professionally and positively
* Participate in all outreach marketing and promotional efforts
* Assist management with all resident retention and social activities
* Comply with all Federal, State and Local Fair Housing laws
* Assume additional duties and objectives, as required
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Commission pay
Ability to commute/relocate:
- Fairburn, GA 30213: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Preferred)
- Apartment Management: 1 year (Preferred)
- Leasing: 1 year (Preferred)
- Marketing: 3 years (Preferred)
- Sales: 3 years (Preferred)
- Content creation: 3 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
