Client Management Director

Description

The Client Development Director is responsible for the development of client accounts. Clients include: health plans, state and federal government entities (i.e. CMS, state Medicaid), healthcare providers and integrated delivery systems/accountable care organizations (ACO).

Primary duties may include, but are not limited to:

• Develops strategies and executes plans to achieve goals in growth, profitability, retention, and strategic value.
• Networks and prospects for new clients.
• Sells the Carelon value proposition to assigned groups.
• Provides consultative subject matter expert information on the suite of products offered by Carelon.
• Designs and implements standard and customized bundles of Carelon services to seize unique cost-of-care and quality improvement opportunities for client groups.
• Leads client account implementation servicing to ensure their recognition of value and satisfaction with Carelon services.
• Builds effective relationships with internal and external stakeholders.
• Understands the issues specific to the client and applies knowledge, insight and experience into strategic recommendations.
• Understands the business processes that the system supports.
• May develop product and sales support messaging and materials, and provide input into the design of an account planning and renewal strategy.

Requires a BA/BS in health care related field and a minimum of 7 years of experience in account management, sales and/or operations in the health care industry; or any combination of education and experience which would provide an equivalent background. MBA preferred. Experience selling services and technology for leading healthcare or IT companies to federal customers required.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.