What are the responsibilities and job description for the Community Health Worker position at Elevance Health?
The Community Health Worker is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure.
** This is a hybrid role where you will be required to work out in the field up to 75% of the time.
***To be considered for this role, you must reside in one of the following Louisiana parishes : Caddo, Bossier, Webster, Claiborne, Bienville, Morehouse, Richland, Ouachita, Caldwell, Acadia, Lafayette, St. Martin, West Feliciana, Pointe Coupee, West Baton Rouge, Iberville, Tangipahoa, St. Tammany, Orleans, Jefferson, Lafourche or Terrebonne.
How you will make an impact:
- Meets patient in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being.
- Collaborates with social worker and/or care manager to develop action plan.
- Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
- Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
- Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
- Documents interactions with patients and on behalf of patients in medical record.
- Attends meetings as required.
Minimum Requirements:
- Requires a High School diploma or GED and experience utilizing electronic medical record as well as a minimum of 1 year experience in a healthcare, community-based, or social work environment; or any combination of education and experience which would provide an equivalent background.
- Travel Required.
Preferred Skills, Capabilities and Experiences:
- Bilingual preferred.
- Certified Community Health Worker preferred.
- Knowledge of community resources and social determinants of health (housing, food, transportation, etc.).
- Experience with community or volunteer organizations.
Job Type: Full-time
Pay: $16.53 - $19.90 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
License/Certification:
- Driver's License (Required)
Work Location: Remote
- Health insurance
Salary : $17 - $20