Community Relations Rep II (contract)

Elevance Health
Wallingford, CT Full Time
POSTED ON 5/16/2024

Job ID: JP00044540


Anticipated Start Date:
06/10/24

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.


Elevance Health
is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.


We are looking for contract workers (via BCforward) who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?


Responsible for developing and maintaining new contacts and/or partnerships in the community.


Primary duties may include, but are not limited to:

  • Leads and manages strategies within a specific territory or business initiative.
  • Acts as liaison with community advocacy groups that impacts target population.
  • Identifies, develops and builds relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community.
  • Assists members and potential members with benefit and/or enrollments inquiries.
  • Identifies cultural issues regarding current and potential members and communicate issues to management.
  • Tracks all marketing and sales activities and maintains sales database.
  • Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.
  • Attend exchange dept enrollment fairs and community events.
  • Engage with FQHC’s, meet with their members, hold events co-sponsored by FQ’s to drive enrollment.
  • Engage in communities – New Haven, Bridgeport, Hartford, etc…Barbershops, Churches, Health Centers, Food Pantries, Shelters Social Service Agencies Other entities.
  • Contact for the Navigators & Assistors to meet with and support (emails & phone calls)– Like the Consumers for Affordable Health Care.
  • Partner with the individual Medicare field reps to educate & promote (we have already outreached to the Medicare reps).
  • Engage in events and co-sponsored activities with providers and hospital systems
  • Meet with local Anthem leadership team on updates, status, needs, strategy.
  • Would want on ground within 1 month of knowing when states would need to start redeterminations.
  • Partner with accountants, financial advisors, banks and credit union to make information available for their customers.


Requirements
:

  • Requires a high school diploma.
  • 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.
  • AD or BA/BS preferred.
  • Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.
  • Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.
  • State health insurance licensure preferred.


Job Type:
Contract


Additional Details:

  • Variable, 20 hours per week within a 7-day work week.


About BC
forward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.


BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.


BC
forward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.


To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.


This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

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