Manager I - Raleigh Care Center

Elevance Health
Fayetteville, NC Full Time
POSTED ON 8/15/2024 CLOSED ON 9/8/2024

What are the responsibilities and job description for the Manager I - Raleigh Care Center position at Elevance Health?

Position specific details: The successful candidate will have experience with clinical and administrative operations within a medical office. The Manager will be responsible for overseeing clinical operations for our Raleigh and Fayetteville locations, with the majority of time spent in Raleigh, and with travel to our Asheville location 1x a month. The Manager will also be responsible for providing clinical care as needed.

Hours: Mon-Fri, 8am-5pm EST

The Manager I – Raleigh Care Center is responsible for providing supervision and leadership to the administrative and non-physician clinical staff of a small care center (typically less than 5 direct reports) and/or serving a smaller population size. Performs the responsibilities of a medical assistant on a limited basis (20% or less of their time).

Primary Duties May Include, But Are Not Limited To

  • Implements and monitors operational/office policy and procedures.
  • Ensures office processes are efficient and support the care center practice and enhance patient satisfaction and retention.
  • Analyzes daily office operations and utilization of resources.
  • Maintains appropriate staffing levels and morale.
  • Interacts with regional manager to facilitate office operations to meet company objectives. Conducts monthly staff meetings.
  • Performs responsibilities of a medical assistant.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Position Requirements

  • Requires a high school diploma and a minimum of 3 years’ experience in a physician office including working knowledge of managed care and Fee-For-Service reimbursement requirements; or any combination of education and experience which would provide an equivalent background.
  • LPN or LVN preferred.
  • For the Carelon Health business unit, both a Medical Assistant Certification and satisfactory completion of a Tuberculosis test are required.
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