Restaurant Manager

Join the Eli’s Restaurant Group family! Our restaurants are recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

Eli’s Managers are the pulse of the restaurant. Managers are responsible for ensuring the each and every guest has the ideal Eli’s experience. Eli’s Managers are expected to run the floor making sure that service is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment.

• Manages all areas of operations for a specific department including marketing and human resources, while ensuring the Company’s standards of quality, service, and operations are maintained.
• Frequently interacts with guests to ensure they receive the Eli’s Service Style experience; follow up on any issues and complaints they may have.
• Maintains an accurate and up-to-date manpower plan of Department hiring needs.
• Prepares schedules and ensures that their department is staffed for all shifts.
• Hire, train, and develop their department’s hourly team members through ongoing feedback and coaching
• Directly supervise team members, correcting behaviors as needed and providing recognition to continuously improve performance.
• Ensure great food is served to every guest through managing all team members.
• Manages inventory efficiently, accurately, and in a cost-effective manner.
• Run the floor during service to meet service standards and ensure 100% guest satisfaction.
• Maintain and manage all general checklists for each area of restaurant.
• Enforce all handbook policies and standards set forth by company.
• Adhere to marketing objectives by executing marketing windows
• Maintaining a safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures; complying with legal regulations and securing revenues
• Driving sales, steps of service, and guest satisfaction
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff

• A minimum 2 years prior restaurant management experience.
• Must possess excellent and proven people management skills, including resolving conflict,
• coaching and developing others, promoting teamwork, and performance management.
• Certification in Servsafe and Food Safety Handler Certification (or within 30 days of hiring).
• Training for Intervention Procedures (TIPS) certification is required (or within 30 days of hiring).

Eli’s Restaurant Group, a family of restaurants, was founded over two decades ago by true brothers in spirit with a common vision: the philosophy that upscale American cuisine be combined with a friendly, inviting atmosphere. Beginning in 1994 with our flagship restaurant, Eli’s on Whitney, we have expanded to four more locations in Branford, Hamden, Milford, and Orange. We pride ourselves on our extraordinary service and our relaxing atmosphere, and as a result, we have created the perfect place for families, friends and sports fans alike to eat, drink and enjoy all that is Eli’s Restaurants.