What are the responsibilities and job description for the Front Desk / Business Assistnat position at Elite Dental Partners?
We support and inspire people and communities to smile while living their best life
We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.
We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists.
These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.
ESSENTIAL JOB RESPONSIBILITIES:
- Enthusiastically greet and welcome patients to the practice upon check-in
- Scheduling, rescheduling, or cancelling appointments as needed
- Assisting patients with filling out necessary forms
- Preparing patient charts and daily schedules for the dental staff
- Updating patient records and documenting recent treatment procedures as necessary
- Schedule follow-up appointments and facilitating reminders
- Communication with medical and dental insurance providers to determine a patient's benefits
- Verifying and collecting co-payments
- Balance nightly deposits and complete credit card processing
- Performing general office duties assigned by the Office Manager
REQUIRED EDUCATION AND EXPERIENCE:
- High School Diploma or equivalent
- Proven dedication to provide high quality of patient satisfaction
- Previous dental office experience preferred
- Prior Experience with a dental management software - Dentrix preferred
QUALIFICATIONS
- Excellent interpersonal skills
- Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a safe working environment
- Exceptional organizational and time management skills
- Experience with Microsoft Word and Excel
- Strong working knowledge of dental terminology
PHYSICAL REQUIREMENTS:
- General Office Activities as Required
- Sit/Stand for long periods of time
The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.
