CSR - Customer Service Representative

Elite Express Car Wash is seeking a Customer Service Representative At our Brand New Express Car Wash to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries
• Inform customers about products offered and assist in processing transactions
• Sell customers on upgraded washes and monthly wash clubs
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Assist customers with entering car wash tunnel

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

We are looking for someone that wants to grow within our company with potential management opportunities in the future.

Compensation starts at $17.00 per hour with commission and quarterly bonuses.

Communication method(s) used:

• In person

Hours per week:

• 20-29
• 30-39

Typical end time:

• 7:30PM

Typical start time:

• 7:30AM

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $17.00 per hour

Expected hours: 15 – 35 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Ability to Relocate:

• Newbury Park, CA 91320: Relocate before starting work (Required)

Work Location: In person