Collector

Benefits :

• Commission Potential
• 401(k)
• Competitive salary
• Paid time off
• Training & development

Are you a skilled negotiator with a passion for helping people resolve their debts? We’re looking for 3rd Party Collection Agents to join our dynamic and growing team remotely!

Experience Required :

• Minimum 1 year of proven experience in Debt Collections or equivalent experience.
• Proficient in consumer communications via email and outbound calls.

Technical Requirements :

• Reliable Computer :
• A desktop with up-to-date hardware and operating system (Windows or macOS).
• High-Speed Internet :
• A stable broadband internet connection with a minimum speed of 25 Mbps to ensure clear voice calls and smooth internet browsing.
• Headset with Microphone :
• A high-quality USB headset with a noise-canceling microphone for clear communication during calls.
• Dual Monitors (Recommended) :
• Two monitors to efficiently manage multiple tasks such as reviewing account details, communicating with consumers, and maintaining records simultaneously.
• Secure Workspace :
• A private, quiet space free from distractions to maintain professionalism during calls.
• Compliance with data protection regulations by ensuring a secure workspace for handling sensitive information.

Role and Responsibilities :

• Ensure compliance with FDCPA and Reg F regulations.
• Make 100 outbound calls daily to engage with consumers.
• Analyze account details, educate consumers on payment options, and negotiate settlements professionally.
• Apply innovative strategies to optimize collection efficiency.
• Maintain detailed, organized account records.
• Effectively utilize email and text communication features.

Qualifications :

• Arizona residents only!
• Comprehensive knowledge of collections practices and procedures.
• Proven track record of consistently meeting and exceeding monthly and yearly collection goals.
• Exceptional communication and negotiation skills.
• Eager to learn and adapt in a fast-paced environment.
• Strong computer skills and data analysis capabilities.
• Punctual, dependable, and possesses a strong work ethic.
• Excellent phone etiquette.
• Goal-driven, self-motivated, and committed to upholding company professionalism.

Why Join Us?

Enjoy the flexibility of working remotely in a supportive environment that values professionalism and success.

Access to opportunities for professional growth and career development.

Competitive pay structure with commission potential.

This is a remote position.

Last updated : 2024-08-23

Salary : $17 - $20