What are the responsibilities and job description for the Retail Store Manager - Sebastian position at ELITE WIRELESS GROUP INC?
Elite Wireless with Cricket Wireless is looking to hire the best talent in the industry. As a Wireless Sales Store Manager in our company, you will thrive in a dynamic and high-energy environment and will be responsible for leading a diverse sales staff. The position directs daily activities of store operations to increase revenue, drive standards of excellence and maintain established processes to ensure outstanding customer service. Cellular sales is an emerging industry perfect for the tech savvy and the novice alike. We are a fast-growing company with a proven record of developing individuals and building leaders from within the organization.
Wireless Sales Store Manager Perks
- Uncapped earning potential
- Weekly commissions plus Monthly bonuses
- Ongoing training and development including opportunity for career advancement
- Weekly pay
- Achievable sales goals
- Fun sales competitions
- Medical insurance and 401K plan
- Discount on the best wireless service and accessories
Responsibilities include but are not limited to:
- Responsible for full operation of wireless retail store including opening, closing, staffing, service levels, cash and inventory.
- Make staffing adjustments as needed to meet the needs of the business.
- Majority of business hours are spent hands on in the sales floor greeting customers, coaching employees and running the business where it matters most which is close to the customer and sales team.
- Establish and exceed organizational performance and individual performance goals.
- Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
- Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
- Ensure that visual merchandising is appealing to customers while adhering to Cricket Wireless standards.
- Ability to motivate, encourages, coach, develop, lead and train a winning sales team.
- Provide answers directly to customer escalations
- Ensure that sales associates are up to speed on training for new products and offerings, and know the sales techniques necessary to sell them
- Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
**Required Qualifications: *
- 1-2 years of management experience in retail or another environment with a strong customer focus.
- Ability to work 40 hours per week including nights, weekends and holidays
- Strong organizational skills
- Excellent written and verbal communication skills. Open to feedback on performance
- Maintain a high level of confidentiality and professionalism in dealing with employee issues and concerns
- Working knowledge of PC Windows’s applications (Excel and Word)
- High School Diploma
- Valid driver’s license and car insurance
Desired Qualifications:
*
- Wireless retail sales experience
- College Degree
- Excels in customer focus, change & innovation, strategic thinking, relationship building and influencing, talent management and inspirational leadership.
- Bilingual in Spanish and English
- Working knowledge of cellular/paging/PCS/advanced wireless communication
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Weekend availability
Supplemental Pay:
- Commission pay
Language:
- Spanish (Preferred)
Work Location: One location