Referral Relations Manager

Position Summary:

An exciting business development opportunity to work with a group of thought leaders and game changers in the mental-health and addiction field! Ellenhorn’s referral relations manager engaged in clinical outreach will be responsible for building new clinical and business relationships, as well as maintaining and fostering existing relationships. We are seeking an energetic, efficient and enthusiastic individual who excels at working independently as well as being part of a larger marketing team. Ellenhorn has three locations (Boston, New York, and Los Angeles), and an ideal referral relations manager should be knowledgeable about each area and be able to keep the big picture in mind. It’s your chance to see new places and meet new people, all while educating others about the groundbreaking Ellenhorn model and philosophy.

Qualifications Required:

• More than 5 years of experience working with mental health and addiction facilities
• Ability to travel no less than twice per month
• Ability to learn new computer systems
• Excellent interpersonal and organizational skills

Success Factors/Job Competencies:

• Problem solving skills on both strategic and functional levels
• Commitment to company values
• Excellent interpersonal and communication skills
• Strong team player

Essential Functions and Responsibilities:

Build market position by locating, developing, educating and maintaining business relationships. These relationships would be both with individual clinicians and consultants as well as institutions of stature. Job duties include:

• Research and source Private practice clinicians, consultants, hospitals and community based sites to introduce the Company’s programs.
• Establish and maintain working relationships with referral sources to ensure continued collaboration and referrals.
• Work with management, recruiting and staffing departments, to help identify where the greatest caseload needs are at any given time during the calendar year.
• Provide marketing tracking and research information by collecting, analyzing, and summarizing data and trends.
• Update job knowledge and skills by participating in educational opportunities.
• Attend marketing events and exhibitions as required.
• Maintain the marketing department’s documentation and databases with the help of the marketing coordinator.
• Maintain knowledge of all branches of the organization by participating in retreats and all staff meetings.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Being available for business relationships for any questions or concerns related to the Company.
• Being available for business relationships for any initial intake questions, tours of the offices, and initial meetings with families.
• Complete work autonomously and efficiently.
• Comply with all company policy and procedures.
• Maintain strict confidentiality at all times on matters pertaining to the company and its associates.