What are the responsibilities and job description for the Clinic Director position at Ellie Mental Health?
ELLIE IS COMING TO CHERRY HILL!!
Be a part of a national movement to end the
stigma, fill the gaps and bring greater innovation to mental health.
REIMAGINE your career with ELLIE MENTAL HEALTH. We are looking for a candidate with the right energy and "mojo".
Someone looking to perhaps break free from the politics of their current situation. Someone looking to continue to work with their clients on their own terms without insurance hassles or the worry of overhead. Come help build a truly authentic practice with like-minded professionals from a leadership role.
About Ellie
Here at Ellie Mental Health, we are joining the mission to fill the gaps, and break down the stigma of
mental health by focusing on greater access to professional therapists who can help. The mental
health and wellness field presents a lot of barriers not just for patients and those in need, but for the
whole community including licensed therapists, counselors and professional helpers. This is why
Ellie Mental Health vows to be different. The Ellie Family provides innovative services with the goal
of creating impactful connections between patients and therapists.
Ellie clinics are structured to remove many of the daily obstacles that get in the way of providing
world-class mental health services. Ellie makes the clinician’s experience the best it can be;
providing excellent compensation, training, and flexible schedules while also providing
centralized administrative, technology, referral and inquiry support, scheduling, client/therapist
matching, billing and collections, and even CEU programs. Ellie strives to lower the administrative
aspects of providing care to the absolute minimum, so our practitioners have more time to focus on
what they love - serving clients! We want our people to be happy because happy therapists do better
work and provide better client care! Other clinics may have some similar approaches to these things,
but Ellie has found the way to do it all and is bringing our innovative approach to the nation.
Who We Are Looking For?
We are seeking a passionate Clinical Director in Cherry Hill who is aligned with making a positive impact in our community. The perfect candidate will
share our vision for improving and expanding access to quality mental health care, and who will
thrive in an environment driven by our core values which are authenticity, humor, compassion,
creativity, acceptance and determination.
The Clinic Director will be highly compensated (salary, commissions, and bonuses!) for accepting
responsibility for the overall performance and operation of a clinic composed of approximately 10 -
12 professional therapists. This includes hiring and recruiting fantastic, unique, and fun-loving
clinicians, managing clinic performance and client satisfaction, providing training and ongoing
developmental support, meeting fiscal goals, marketing clinical services and building community
partnerships and referrals.
Education/Licensure
- A master’s degree in a behavioral health sciences or related field from an accredited college
or university
- Fully licensed mental health professional (LPC, LCMHC) for at least 4
years
Experience / Skills / Abilities
- Supervising & program development/leadership is essential
- Ability to develop and sustain relationships with referral partners
- Strong working knowledge of state requirements regulating mental health practices
- Vision for recruiting therapist peers
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Working understanding of human resource principles, practices, and procedures
- Excellent time management skills with a proven ability to meet deadlines
- Ability to work in a high-paced and changing environment
- Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams
- Adept at learning and navigating Electronic Health Record systems
- A great sense of humor won't hurt - we love to laugh!
Responsibilities will include, but are absolutely, definitely and in no possible way limited to:
- Provide training, staff development, and administrative oversight to support the overall
health of the clinic including conducting regular consultations with the clinic owner to
implement strategies for fiscal and clinical efficiency and to identify opportunities to improve
client care, quality and effectiveness.
- Hiring, onboarding, training, supervising and managing clinic therapists according to Ellie
standards, including handling PTO requests, expense reimbursements, CEU requests,
mediating issues and concerns, managing clinic office schedules, reviewing productivity,
caseload, and clinical documentation, implementing performance coaching, performance
improvement plans, supervision plans, conducting annual performance reviews and handling
termination processes
- Providing timely response to concerns raised by clients, clinicians, or external stakeholders.
- Implementing Ellie policies and procedures, including updating clinicians of changes related
to Ellie clinical operations (ie, policy changes, HR regulations, IT systems, EHR requirements
and best practices, workflows, clinic updates, compliance expectations, etc.)
- Collaborating with Ellie Community Outreach and marketing teams to identify needs and
promote clinic visibility
- Maintaining a clinical caseload
- Assess ongoing development and training needs and conduct ongoing training as needed.
- Hold staff compassionately accountable to meeting performance expectations.
- Manage staff performance, including implementing Performance Coaching, Performance
Improvement Plans, and termination process as needed.
- Manage basic clinic Human Resource tasks.
- Supervision and Consultation.
- Participate in Clinic Director Peer Consult Group.
- Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical
documentation.
- Oversee twice monthly peer consultation groups to ensure clinical excellence and alignment
with best practices.
- Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including
signing clinical documentation for pre-licensed providers.
- Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to
implement strategies for fiscal and clinical efficiency.
- Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
Clinic Outreach, Marketing, and Networking
- Spearhead clinic’s community outreach and engagement efforts, in collaboration with
franchise owner and consistent with guidance from Ellie Corporate Outreach Team.
- Collaborate with Ellie Corporate Marketing Team to promote clinic’s online visibility.
Organizational Leadership
- Collaborate with franchise owner and Ellie Corporate Team to implement all required policies
and procedures.
- Identify opportunities to improve client care, quality, and effectiveness, and implement
changes in collaboration with franchise owner.
- Other duties as assigned.
www.elliementalhealth.com