Chief Engineer

Embassy Suites Winston Salem
Salem, NC Full Time
POSTED ON 4/10/2024

Everwood is a fast-growing hospitality management company that is looking for you. We take pride in creating memorable experiences for our associates, guests, ownership, and our communities. We care for people so they can be their best! Care is at the heart of what we do.

Job Description:
 The Chief Engineer is responsible for all administrative, financial, and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel.

Responsibilities will include but not be limited to:

  • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures, and Loss Prevention Standards.
  • Create, approve, and post all Engineering staff schedules.
  • Create and adhere to the annual budget for the department.
  • Develop financial forecasts and actively participate in monthly profit/loss review meetings.
  • Develop and implement plans to maintain property, equipment, grounds, and other assets in an acceptable state of repair.
  • Ensure the hotel is in compliance with all local, state, and federal laws.
  • Create and implement a preventative maintenance program for all hotel equipment.
  • Ensure that all emergency and life safety equipment and systems are inspected, tested, and certified per standards.
  • Ensure that room maintenance requests are handled in a prompt and courteous manner.
  • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
  • Assist as necessary with special projects and renovations.
  • Actively participate in energy conservation programs.
  • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
  • Ensure compliance with the Americans Disabilities Act (ADA).
  • Administer all vendor contracts controlled by the engineering department.
  • Support and participate in all company programs.
  • Lead and participate in Safety Committee.

Basic Qualifications

  • At least 2 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 1 or more years of related management experience.
  • High school diploma or equivalent required.
  • Stationary Engineer’s license if required by local code.
  • HVAC, electrical, plumbing, boiler operations, and general maintenance skills are required.

Preferred Qualifications

  • Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Attend all required meetings and training.
  • Maintain regular attendance in compliance with Standards, as required by scheduling, which will vary according to the needs of the company.
  • Maintain high standards of personal appearance and grooming.
  • Comply with Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Physical requirements:

  • Long hours are sometimes required.
  • Weekend availability required. 
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Equal Opportunity Employer (M/F/D/V)

Salary.com Estimation for Chief Engineer in Salem, NC
$133,969 to $179,990
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