Service Operations Manager

Emcor
South Bend, IN Full Time
POSTED ON 4/1/2022 CLOSED ON 6/5/2023

What are the responsibilities and job description for the Service Operations Manager position at Emcor?

Havel is looking for a Service Operations Manager. In this position you will be responsible for managing customer maintenance agreements, supervising Service Technicians, and the overall success of the division.

Essential Duties and Responsibilities:


  • Responsible for managing customer maintenance agreements
  • Supervise all Service Technicians
  • Proposal generation for service repairs with customers
  • Responsible for HVACR support and safety of the Technicians
  • Maintain relationships with existing customers and work as a team player

  • Must be organized and possess good time management skills to prioritize workload
  • Other duties assigned

Qualifications:

  • Minimum of 10 years’ experience with HVACR systems
    • Minimum 5 years of experience in Supervision
  • Proficient with HVACR troubleshooting and repairs
  • OSHA Safety awareness
  • Knowledge of Excel, Word & other Microsoft Office products
  • Excellent verbal and written communication
  • Mathematical and financial skills
  • Enjoy business development aspects of networking and attending industry events
  • Strong understanding and interest in modern technologies

Shambaugh is deeply committed to a policy of equal employment opportunity for all its job applicants and employees. We seek to employ qualified persons in all job classifications and to administer all personnel actions affecting our employees without discrimination on the basis of race, color, religion, sex, pregnancy, age, national origin, sexual orientation, gender identity, political ideology, ancestry, or genetic information. Individuals with a disability, disabled and other protected veterans and any other characteristic protected by applicable law will be given the fullest consideration for employment in positions for which they are qualified. We also are committed to making reasonable accommodations for qualified individuals with a disability as well as abiding by any and all state and local laws, which in addition to the above prohibit discrimination in any form.

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