Assistant Property Manager

About Disrupt

Disrupt is a multi-family private equity and property management firm focused on providing investors with strong and safe returns through real estate syndications. Founded in 2017, the firm was born from a desire to create safe, quality housing through strategic upgrades, hands-on customer service-oriented management and targeted acquisitions in growing markets. Having both of our managing partners come from IT backgrounds, Disrupt incorporates technology at every level of their business from acquisitions and underwriting to the closing process and asset management, which has helped them meet and exceed projected investor returns.

Disrupt has two divisions: Disrupt Equity, which focuses on investments and advisors, and Disrupt Management, which focuses on multi-family property management.

Job Summary

Disrupt Management is currently seeking an experienced Assistant Property Manager to join our team in XXXXXX, Texas.

The Assistant Property Manager supports and assists the Property Manager in overseeing and managing the financial and operational facets of the community by collecting rent, fees, and other payments daily. The Assistant Property Manager is also responsible for completing accounting and bookkeeping tasks, processing invoices for payment, preparing monthly close-out and financial reports, and recording, tracking, and reporting on all financial workings of the community.

Essential Duties and Responsibilities

• Complete the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments.
• Prepare and reconcile daily bank deposits.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Follows the company’s established procedures related to evictions by following proper notice requirements and representing the community as required in court hearings and eviction proceedings.
• Process resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Act as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with company policies, procedures, and business practices.
• Assist in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
• Perform marketing and leasing functions to maintain budgeted or greater occupancy for the property.
• Implement effective resident retention programs, such as move-in and service follow up.

Required Skills/Qualifications

• Proven work experience as an assistant property manager.
• Full understanding of property management and its financial aspects.
• In-depth knowledge of all rules and regulations surrounding property management.
• Competency in MS Office and relevant databases and software.
• Customer focus and bottom-line orientation.
• Interpersonal savvy with strong communication and presentation skills.
• Well organized with excellent time management skills.

Preferred Skills/Qualifications

• Bachelor’s Degree in real estate, business administration, or similar field.
• OneSite experience.

Diversity, equity, and inclusion are in our DNA at Disrupt. We are driven to inspire candidates from all backgrounds to join us as we build relationships and impact lives. We are committed to embracing change and are constantly evolving so that we can continue to create a diverse team that will exceed expectations. We are unequivocal in our commitment to equity for all people, regardless of race, ethnicity, age, gender, sexual orientation, religion, zip code, health, and ability status. We are focused on cultivating an inclusive community where people are empowered to thrive and reach their full potential by being themselves.

Come join us. Let’s disrupt the status quo together.