Medical Assistant

From the mountains to the coast, EmergeOrtho is North Carolina’s premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 6 th in the country, EmergeOrtho’s medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. Please visit https://emergeortho.com/careers/ for additional information.

EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.

We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. https://emergeortho.com/non-discrimination-notice/

E mergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Medical Assistant role provides professional patient care under physician supervision. A Medical Assistant prepares patients for physician encounters, facilitates lab tests as needed, and assists with patient documentation and clinical duties as directed.

Qualifications and Experience:

• High school degree or equivalent required
• CMA Certification, or other equivalent education, certification, licensure, or related degree preferred
• Medical training and/or experience in casting or splinting preferred
• Knowledge of lab/diagnostic tests and handling paperwork
• Comfortable using email and interacting with Internet applications
• Knowledge of practice management and word processing software
• Working knowledge of managed care basics
• Current CPR Certification
• Excellent communication skills
• Excellent documentation skills

Responsibilities include, but are not limited to, the following:

• Obtains and documents patient medical history including reason for visit, and any other pertinent information related to treatment prior to physician exam. Obtains X-rays as indicated by physician order prior to physician exam
• Prepares medical record information, including X-Ray films for physician review prior to physician exam
• Participates in minor procedures such as suture removal, dressing changes, cast or splint and/or DME application
• Obtains prior authorization for procedures, equipment, and medication, if appropriate
• Schedules tests and off-site diagnostic procedures, when necessary, per physician’s order
• Communicates physician referral requests to appropriate staff for processing
• Ensures timely communication of patient needs, concerns, test results to physicians for appropriate change in the patient’s plan of care
• Ensures timely communication with patient regarding plan of care and response to questions or concerns
• Functions in the Care Coordinator role as needed
• Prepares and maintains supplies and equipment for treatments, including sterilization
• Maintains compliance with infection control policies and procedures
• Performs patient education when appropriate including oral and written education related to diagnosis, procedures, and/or medications
• Replenishes supplies—cleans exam room after each patient per infection control guidelines and stocks exam room at end of each day
• Communicates supply shortages as well as other clinical needs to Clinical Manager or designee
• Ensures that laboratory and other diagnostic test results are obtained and communicated to physician to ensure appropriate and timely physician intervention. Obtains all pending results prior to patients next clinic visit
• Ensures all documentation accurately reflects the patient encounter and plan of
  care

Other Responsibilities:

• Follows all applicable department and practice policies and procedures
• Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice
• Maintains detailed knowledge of practice management and other computer software as it relates to job functions
• Inputs patient information into practice management software
• Participates in mandatory staff functions as directed by Clinical manager (may include overtime)
• Performs other duties as required and assigned by Manger, including schedule changes and travel to office locations as assigned
• Maintains a pleasant and cooperative demeanor while performing all duties
• Maintains compliance with continuing education requirements to maintain current certifications, licensure, etc.