What are the responsibilities and job description for the Veterinary Technician position at Emergi-Pet?
Licensed Veterinary Technician
**PAY IS BASED ON EXPERIENCE**
Position Overview
The purpose of this position is to improve the quality patient care by assisting veterinarians with patient care and treatment. Technicians monitor hospitalized pets, maintain inventory, prepare prescriptions, perform routine, in-house lab work, educate clients regarding veterinary care and procedures, and assist with surgical procedures. The Technician assists veterinarians to the fullest possible extent, allowing them to achieve greater efficiency by relieving them of technical and administrative work.
The Technician performs a variety of patient- and client-care duties, conducts patient assessments, anesthetizes patients, and performs procedures and treatments. Technicians maintain a high standard of patient care, communicating clearly with the veterinarians, other hospital personnel, and clients to ensure that patients receive the care they need.
The Technician is friendly and flexible in the face of varying expectations from clients and co-workers. The Technician quickly prioritizes, changes focus, multi-tasks, and thinks creatively and must respond quickly and calmly to emergencies, leading others through necessary tasks.
Technicians strongly believe in the quality of care provided and communicate this sense of assurance to clients. Technicians understand veterinary services and recommendations and clearly convey the value of the services to the clients, promoting a positive work environment and providing direction to and motivating coworkers.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and contagious diseases.
Primary Responsibilities
Veterinary Knowledge
· Maintains and uses an appropriate level of veterinary medical knowledge. Takes advantage of in-house educational materials and continuing education provided by the hospital.
· Maintains knowledge of the hospital’s programs, products, and services.
· Maintains state-required continuing education requirements.
· Keeps abreast of over-the-counter products and their usage, including flea-control products, skin products, vitamins, and pet foods.
Patient Care
· Provides compassionate patient care, including keeping patients clean, dry, and comfortable.
· Alerts veterinarian to changes in patients’ condition.
· Recognizes patients with contagious disease and follows applicable procedures.
· Medicates patients as required.
· Performs emergency care, CPR, and intensive care as needed.
Animal Handling
· Restrains animals in a safe, efficient, and compassionate manner during examinations and procedures.
· Assists with transport of animals to different areas of the hospital as needed. Cages and removes animals as needed.
· Exercises compassion and care in all interactions with patients. Properly handles fractious and fearful animals.
Exam Room Assistance
· Follows established procedures in order to assist veterinarians with examinations and facilitate the flow of clients and outpatients.
· Consults with veterinarians on a daily basis to plan each day’s activities. Keeps veterinarians apprised of potential problems, discussions with clients, and other situations as necessary.
· Reviews medical records and notes made by the admitting Client Care Specialist (receptionist) to discern the nature of the visit and any tests or procedures that may be needed.
· Stocks drawers in exam rooms and treatment areas.
· Discusses with the client the reason for the visit, any symptoms or problems, and any procedures that may need to be completed (e.g., vaccinations or fecal or heartworm tests).
· Uses a pre-exam checklist to ensure that all medical needs are covered.
· Obtains lab samples that may be needed from the pet. Uses a fecal loop when necessary. Anticipates and prepares any medications or treatment the veterinarian will need to treat the patient.
· Notifies the veterinarian when patients in the exam room are ready to be seen. Advises the veterinarian about the nature of the visit.
· Assists the veterinarian with the exam by restraining the animal, preparing forms, and gathering instruments. Remains in the exam room until excused by the veterinarian.
· Ensures that all procedures rendered during the visit are documented for proper billing.
· Prepares the exam room for the next visit.
Medical Records
· Ensures accurate and efficient documentation of all procedures, and notes in the medical record.
· Admits and releases patients for all hospital procedures, appropriately completing paperwork.
Diagnostics and Laboratory Procedures
· Accurately performs routine, in-house laboratory procedures. Collects, prepares, and handles specimens according to hospital protocols.
· Monitors lab supplies
· Takes and maintains radiographs, using proper techniques and positioning.
Treatment and Other Procedures
· Sterilizes instruments.
· Prepares patients for procedures.
· Gives intravenous, intramuscular and subcutaneous injections as directed.
· Examines patients for fleas, skin irritations, and other obvious problems.
Medication Dispensation
· Understands usage of and recommendations for prescription drugs.
· Maintains knowledge of drugs and their uses.
· Calculates drug dosages and fills prescriptions accurately.
· Prepares prescription labels and appropriately packages medications.
· Documents controlled drug dispensation when required.
· Ensures that medications are added to the patient’s record and appropriately charged to the client.
Safety
· Follows OSHA guidelines concerning safety and handling of hazardous materials.
· Follows established hospital safety guidelines regarding radiographs, controlled drugs, and animal handling.
Surgical Assistance
· Properly cleans, packs, and autoclaves all used surgical materials.
· Keeps the operating room properly stocked and prepared for surgery.
· Monitors anesthesia, and assists veterinarian as assigned in surgery.
· Administers intravenous fluid therapy and monitors vital signs and oxygen saturation.
· Places and maintains the urinary catheter.
Hospitalized Patient Care
· Admits and discharges patients on the veterinarian’s orders, being especially careful to ensure that patients being discharged are well-groomed and in a medically appropriate state.
· Ensures that all animals receive needed medication.
· Communicates with hospital attendants regarding patient needs. Reviews cases with other technical staff before shift changes.
Client Relations
· Demonstrates warmth, courtesy, and professionalism in all client interactions.
· Communicates with clients regarding the medical status of their pets.
· Instructs clients on pre-procedure instructions for pets, how to care for their pets after discharge from the hospital, and how to administer medications.
· Generates accurate treatment plans, and communicates the plan value to clients.
· Provides accurate information to clients concerning fees, payment policies, and other hospital policies.
· Gives clients handouts and educational materials to take home to further their understanding of their pets’ health issues.
Facility Maintenance
· Cleans and straightens exam rooms, treatment areas, and lab areas. Assists other staff members to keep the public areas of the practice clean and well maintained.
· Restocks exam rooms with supplies as needed.
· Cleans and maintains all medical equipment as required.
Personal Conduct
· Adheres to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual.
· Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members.
· Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed.
· Adheres to the posted work schedule. Arrives for work promptly and begins work at the start time. Follows hospital policies for reporting lateness or absences.
· Utilizes the time clock to clock in and out at the beginning and end of each day and during breaks.
· Organizes work area and exercises time-management skills to maximize personal efficiency.
· Prioritizes tasks and handles multiple tasks in a calm, organized manner.
Additional Duties
· Attends departmental and staff meetings.
· Answers phone when the Client Care Specialist (receptionist) cannot answer by the third ring.
· Maintains appropriate inventory of all supplies as dictated by the inventory control system. Informs Office Manager when items need to be ordered.
· Unpacks boxes of medical supplies, marks prices, checks expiration dates, and rotates stock.
· Ensures all products and literature are identified with labels.
Requirements
****CURRENT ALABAMA VETERINARY TECHNICIAN LICENSE REQUIRED ******
· Required: Current Licensed Veterinary Technician (LVT).
· Willingness to pursue further education leading to Licensed Veterinary Technician status.
· At least one year of recent experience in veterinary practice or medical environment, with increasing responsibilities.
· Ability to perform routine veterinary medical procedures (e.g., collect samples, draw blood, and administer vaccines).
· Ability to maintain clear and accurate records and to charge clients for all products and services rendered.
· Ability to properly restrain patients.
· Knowledge of spelling and meaning of commonly used veterinary medical terminology and procedures.
· Ability to complete assigned tasks in the time allotted without direct supervision.
· Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
· Excellent interpersonal communication skills.
· A commitment to outstanding client service.
· Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
· Ability to stay on task and work energetically for entire shift, sometimes exceeding 10 hours per day.
· Preferred: Three years’ recent experience in a veterinary practice, with increasing responsibilities.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Holidays
- Night shift
Supplemental pay types:
- Bonus opportunities
Ability to commute/relocate:
- northport, AL 35476: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Veterinary experience: 2 years (Required)
License/Certification:
- Alabama Veterinary Technicians License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $16