Resident Director

Join our community and experience Emerson College! This position is based in Los Angeles, CA at the Emerson College Los Angeles Program (ELA). The Residence Directors (RDs) provide administrative and collaborative support for the general operations of ELA Housing and Residence Life, serve as conduct officers for the college, and assist with the supervision of Resident Assistants and Front Desk Assistants/Tour Guides. As a live-in position, the employees will also participate in an on-call duty rotation and respond to emergency and non-crisis situations. ESSENTIAL JOB DUTIES Assists with the management of the day-to-day operations of the department, development and implementation of annual goals, training initiatives, and objectives. Provides 24-hour on-call coverage on a rotating basis and respond to student crises when appropriate. Complete all documentation and follow up in a timely manner. Maintain documentation related to follow up with students of concern. Supports and implements building and campus-wide residential programming and educational efforts. Reviews, evaluates, and revises student and administrative departmental policies and procedures. Collaborates with other professional staff to support the administrative functions of the ELA ResLife office including but not limited to: answer questions via phone and email, maintaining comprehensive manuals including training documents, resource and referral guides, standard procedures and expectations, etc. Coordinates and implements professional development and training activities for student and professional staff. Collaborate with Academic Affairs and other administrative units in the planning, development and direction of residential academic initiatives. Build effective assessment tools to determine learning outcomes for the residential experience. Empowers all residential students to excel academically by providing opportunities to enhance academic and professional success, sense of belonging, engagement with faculty, overall wellness, and community citizenship and leadership. Assists in the planning and development of trainings for student employees. Facilitate assigned trainings during training weeks and periodically throughout the semester. Assists with the student conduct process, including conducting judicial investigations, hearings and adjudication of lower level conduct cases. Provides advice, support, assistance and referrals to resident students regarding personal, academic, and residence concerns. Actively develop professional, positive relationships with residents to support them in the development of their personal, social, and intellectual growth. Provides assistance and appropriate referrals for community related concerns by responding to psychological, medical, Title IX and maintenance emergencies by acting within established protocol. Supports ResLife social media FAQ schedule and respond to student questions within ELA social media groups and email account. Prepares and follows-up on reports including incident reports, maintenance reports, and annual reports. Serve on institutional committees; attend departmental and area staff meetings and trainings. Oversees and manages programming budgets affiliated with their area. Help facilitate opening and closing of the building each semester Available to work evenings and weekends as needed. Other duties and responsibilities as assigned. COLLATERAL ASSIGNMENTS MAY INCLUDE: Housing Operations and Student Employment Coordinator: Assist with preparing and implementing housing operations such as room placements, maintaining key inventory, tracking work orders and addressing facilities concerns, opening and closing procedures, and any associated paperwork. Develop, implement, and oversee the recruitment, selection, training and supervision of student Front Desk Assistants/Tour Guides. Residence Life and Community Building: Develop, implement, and oversee the recruitment, selection, training and supervision of student RA staff. Assess monthly RA programming and ensure publicity in newsletter produced by Student Engagement Coordinator. Participate in the ELA student conduct process, including creating and updating training materials and manuals, maintaining accurate records of incidents from duty logs and other reports, updating policy-related documents and communication, and serving as a conduct officer for the campus. QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to effectively perform job. Master’s Degree in College Student Personnel, Student Affairs, Psychology, or a related field required Minimum of 1 year of full-time experience working with college students required CPR, First Aid and AED certification preferred. Exceptional accuracy and attention to detail required KNOWLEDGE, SKILLS, AND ABILITIES – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job. Previous work experience (or student employment) in Residence Life or Housing. Previous work experience in a live-in position in a student residence hall setting. Student-centered approach. Positive, team-oriented, with a proven record of collaboration. Firm commitment to diversity and advocacy. Ability to deal effectively with crisis management. Excellent counseling and listening skills. Demonstrated ability to use a proficient level of software applications in word processing, spreadsheets, and databases, graphics, internet, social media and e-mail. Requires excellent attention to detail, strong organizational skills, and excellent oral and written communication skills. Demonstrated ability to handle multiple work priorities. Demonstrated ability to maintain confidentiality and appropriately handle sensitive data and communications PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position is generally sedentary in nature, movement throughout the area is required from time to time. Ability to have continuous oral and written communication with co-workers, supervisors, and customers is essential. Repetitive movements, occasional lifting of up to 10 pounds, reaching, lifting, stooping and the ability to read a computer screen, detect color-coding and read fine print will be expected. Ability to serve in an out-of-hours on-campus duty rotation is required. WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. General office conditions. Exposed to moderate noise levels COMPENSATION The hiring range for this position is $40,644 to $47,756 , commensurate with years of relevant experience. Grade of Position: 23-04E Scheduled Weekly Hours: 36.25 In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20 hours per week. Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available. Please refer to our benefits website for a full list of benefits and eligibility requirements. Diversity Statement Emerson College believes diversity enriches every experience by providing the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity, equity, and inclusion in all aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College embraces and encourages differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, pregnancy, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make each of us unique. Emerson College is the nation’s only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. It is located in the dynamic multi-cultural city of Boston in close proximity to major arts institutions, performing art venues, and research centers. The college enrolls over 5,800 graduate and undergraduate students from more than 70 countries and all 50 states. Emerson College has campuses in Los Angeles and the Netherlands. At Emerson College, we seek individuals who bring innovation, creativity, and impact to our campuses to increase our depth, breadth, and diversity in our educational offerings. Emerson’s commitment to inclusive excellence is supported by a range of resources. Annual Clery Report In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website. Emerson College has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email: titleix@emerson.edu **Based on guidance from local health experts, city and state government officials, Emerson is requiring that all students, faculty, and staff members be vaccinated. Individuals may apply for a medical or religious exemptions once an offer of employment has been accepted.

Salary : $40,644 - $47,756