Quality Manager

Quality Manager (Corporate)

EML is seeking an experienced Quality Manager to administer our corporate Quality Management System.

SUMMARY

The corporate Quality Manager will execute and ensure the effectiveness of the company's Quality Management System as well as personally inspect and ensure service delivery at contract sites throughout the country meet or exceed company expectations and the specifications outlined by the government. The position will provide management and technical support to project sites and serve as a point of contact to the government’s Contracting Officer’s Representative.

DUTIES AND RESPONSIBILITIES

· Administers, executes, and continually improves the Quality Management System.

· Manages, monitors, and conducts inspection of services for quality and contract compliance.

· Monitors work order system to ensure compliance and acceptable levels of performance.

· Manages and monitors results of re‐works, follow‐up inspections and corrective actions.

· Manages and monitors customer satisfaction.

· Maintains all quality metrics for the company and the projects.

· Collects, records, reports, and analyses quality data for trends.

· Reports quality trends to the corporate Operations Team and the CEO.

· Assists the projects in administering company policies and procedures.

· Reports quality performance to government’s Contracting Officer’s Representative.

· Interacts with customers, subcontractors, and other project elements to ensure quality service and customer satisfaction.

· Administers the company training program to ensure service delivery is performed by appropriately qualified personnel.

· In the absence of the corporate Safety Manager, administers the company’s Safety and Health Program.

· Assists the Operations Team as needed.

· Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

A minimum of 5 years of experience in managing QMS programs. A high school education (or equivalent) at a minimum is also expected, while a college degree is preferred.

TECHNOLOGY SKILLS

Ability to effectively use technology such as computers and software platforms such as Microsoft Office – Word, Excel, PowerPoint, email, Maximo, and other data collection softwares.

LANGUAGE SKILLS

Ability to read and interpret documents such as quality standards, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write detailed reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; and risk of electrical shock. The employee is occasionally exposed to outside weather conditions, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.

This position requires a substantial amount of travel (air and ground) and stays in hotels. It is anticipated that 40% of this position’s work locations will be at project sites across the country.

OTHER POLICY

EML, LLC is proud to be an Equal Opportunity Employer and a Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. All candidates for this position must be able to pass all required background checks necessary to obtain and sustain clearance to a secure federal facility. Must be able to pass an employment drug screening.

Must be able to pass a government background check including public trust clearance (HSPD-12), and other agency clearance requirements.

Job Types: Full-time, salaried

Salary: Negotiated

Benefits: Medical, Dental, Vision, Paid Leave

Job Type: Full-time

Pay: $1.00 per year

Benefits:

• 401(k) matching

Schedule:

• 8 hour shift

Ability to Relocate:

• Hopkinsville, KY 42240: Relocate before starting work (Required)

Work Location: Hybrid remote in Hopkinsville, KY 42240