What are the responsibilities and job description for the Deductions Specialist position at Emmi Roth?
Who WE Are
We are a leader in the specialty cheese industry serving our consumers by crafting and importing the best cheeses in the world while caring for our employees and our communities.
Who YOU Are
You strive for excellence in your area of expertise and are proud to work at a company producing premium products. You are passionate about continuous improvement, enjoy bringing creativity to your work, and are excited to blaze new trails to grow and improve our business. You foster a positive and rewarding workplace culture by valuing flexibility, work-life balance, and team development while inspiring team members to achieve their full potential.
If this sounds like you, we want you to consider joining Emmi Roth!
Summary
- Obtains supporting documentation to research and resolve outstanding customer deductions/chargebacks.
- Works directly with customers, sales, brokers, finance, customer service, and supply chain.
- Identifies and properly assigns reason codes to customer deductions for credit reporting and performance metrics.
- Provides proofs of delivery as necessary.
- Prepares chargeback notices/documentation for distribution to customer and/or credit specialist for collection.
- Defines, documents, and improves deviations resolution processes
- Trains others on processes within the department
- Checks satisfaction of internal customers through use of quality tools
Qualifications
· Associate’s degree or equivalent in accounting or other business related field preferred
· Understanding of generally accepted accounting principles (GAAP)
· 2 years relevant work experience strongly preferred
· Experience with Oracle sytems (i.e JD Edwards) is a plus
· Strong written and verbal communication skills
· Excellent organizational skills
· Very detail-oriented
