What are the responsibilities and job description for the Collaboration Support Engineer position at Emonics, LLC?
Rate- DOE
This open position requires specialized technical skills such as :
- Office365 Platform (Outlook, Teams including Teams live events, and so on)
- Mobile Device Management (Microsoft Intune)
- Digital Contents Distribution Service (Google Play Store)
Job Description:
Collaboration Support Engineer will support Email and Teams and ability to learn new M365 services to help support
• 3 years experiences in a Level 2 end users support role for Microsoft O365 collaboration services
• Microsoft Teams Live Event support including planning, rehearsing & the actual event. Experience with working with outside production companies is preferred.
• Experience with OBS or similar streaming software
• Microsoft O365 application support – Including; Outlook, Teams, OneDrive – for both desktop & mobile apps
• Microsoft Exchange OnPrem & Online support experience
• Microsoft O365 account creation & maintenance
• Provisioning of approved shared mailbox access requests
• Familiarity with Microsoft Powershell scripting
• Microsoft Intune support experience, particularly for iOS & Android mobile devices
• Support provisioning of mobile apps
• Support OS upgrades of mobile devices
• Apple Business Manager or Android Zero-touch Enrollment experience is a plus
• Microsoft Teams Telephony implementation is a plus
• Monitor O365 license utilization
Required Skills:
• MS Excel, MS Office Suite, MS Project, MS Visio, MS Word, MS Access
• 3 years experiences in a Level 2 end users support role for Microsoft O365 collaboration services
• Microsoft Teams Live Event support including planning, rehearsing & the actual event.
Recommended Skills
- Testing
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