Automotive Parts Counter GMC Buick Cadillac

Empire Automotive Group Long Island City GMC Buick Cadillac: Auto Parts Counterperson

We’re currently looking to hire an Auto Parts Counter Person to join our team. We are looking for a career-minded, customer service-oriented individual with previous auto parts sales experience. This position will be a salary/commission-based position that is driven by team success, working with the technician contributing to the growth of the store.

Your Daily Work Schedule: 

• Oversees the parts sales process from start to finish.
• Communicates with staff and customers in a friendly and professional manner.
• Converses effectively/efficiently regarding customer parts status
• Reads and understands the parts catalog when looking up and speaking to specific parts.
• Answers phone calls and provides price quotes and other information to customers.
• Reviews body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provides high level service to both internal and external customers.
• Pulls/fills orders from stock and maintains weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Ensures all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.

Personal Career Growth and incentives:
As a rapidly growing automotive group, we have fantastic career opportunities with 401k, health benefits, dental and vision. Also, we have incentive programs through all our dealers, including promoting from within, allowing you to grow with us! If you've got a passion for people and the desire to succeed, working at Empire Automotive Group is your next job!

Qualities we’re looking for:

• High school diploma or equivalent and auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Some parts counter experience, dealership or aftermarket.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume.
• You have excellent communication, interpersonal, and organizational skills.
• You understand the importance of listening and being empathetic.
• You have strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• You have experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.
• You have friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• You are open to constructive feedback to improve your performance and development.
• Flexible with work scheduling and availability to work weekends and holidays.
• You have strong computer and multi-tasking skills.
• Valid driver's license and clean driving record.

The job descriptions and responsibilities above will be required but not limited to any other job- related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Empire Automotive Group provides exceptional opportunity for any individual seeking to advance in this industry. Empire has numerous dealership locations throughout Long Island, Queens, Brooklyn, New Jersey and Westchester, featuring 14 different franchise brands, both import and domestic. Empire is one of the fastest growing privately owned automotive groups in the U.S. We continue to grow and add new locations, come grow with us!!

  401k Plan 

 Paid time off (PTO) 

 Competitive Pay Plans 

 Health Insurance 

 Dental Insurance 

 Vision Plans 

 Promotion from within