What are the responsibilities and job description for the Receptionist/Clerical Assistant position at Empire Cat?
We are looking for a part-time exceptional receptionists to join our team. We seek individuals who are passionate about serving clients and enjoy working with others.
As a Receptionist, you will perform receptionist duties for the front lobby and be the first point of contact for the Company. The Receptionist will serve visitors by greeting, welcoming, and assisting them appropriately upon arrival. You will coordinate front-office activities and answer and transfer phone calls. You will provide administrative support to HR and Payroll, and other departments as needed.
Hiring for the following schedules
- One for Shift A Monday – Thursday 730am-1230pm, work additional hours in HR for scanning, as needed
- One for Shift B Monday, Tuesday 1200pm – 500pm & Friday 730am – 1230pm
Essential Functions
- Handle all receptionist and front desk duties, including but not limited to
- Greet and assist clients upon arrival.
- Answer multi-line telephone console and transfer to appropriate person or department.
- Maintain professional environment at receptionist desk and lobby.
- Receive, sort, and distribute daily mail deliveries.
- Scan and electronically file documents.
- Assist HR and Payroll staff with specific tasks.
- Contact appropriate personnel to accept subpoenas.
- Type correspondence and maintain files.
- Prepare and coordinate group mailings.
- Act as liaison for employee related requests and questions.
- Other ad-hoc administrative support duties as assigned.
Additional Responsibilities
- Coordinates the pick-up and delivery of express mail services, such as FedEx, UPS, etc.
- Contacts the appropriate person upon receipt of a package or delivery.
- Works cooperatively with relief and shift coverage.
- Demonstrates excellent customer service skills and provides outstanding customer service to visitors and employees.
- Work collectively with all departments and personnel.
- Work within and promote corporate values.
Knowledge Skills and Abilities
- 2 years of experience in office administration or front desk receptionist role.
- Strong computer and Microsoft Office skills.
- Professional attitude and demeanor. Telephone etiquette is essential.
- Ability to handle sensitive and confidential material.
- Ability to multi-task; work under pressure.
- Must be highly accountable for assigned work and be able to work diligently with minimal supervision.
- Must be flexible, provide back-up when other receptionist out of the office or swap shifts.
Education and Experience
- Proof of high school diploma or General Education Degree (GED).
- Ability to communicate in Spanish a plus.
- Must be able to communicate (speak, read, comprehend, write) in English.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
- The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
- The employee is occasionally required to lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
- The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
- The noise level in the work environment is usually office moderate.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy, and does not constitute a managing agent of the company.
