Customer Service Planner (Financial Assistance Planner) - Pottsville, PA

empire
Pottsville, PA Full Time
POSTED ON 4/24/2024

About the Position:

 Empire Beauty School is seeking a Full-Time Customer Service Planner (Financial Assistance Planner) to provide exceptional customer service to our schools and students in the Financial Aid packaging and verification process. 

Responsibilities:
  • Package future and re-enter students contracted to attend Empire Beauty School.
  • Package active students that cross over into a new award year.
  • Provide accurate and timely financial packages.
  • Responsible for knowing the verification process in relationship to obtaining a valid (payable) ISIR.
  • Respond to all requests for exceptional consideration regarding financial aid matters including professional judgments, reinstatement of financial aid, expense processing, etc.
  • Maintain current knowledge of all federal and state regulations with particular emphasis on packaging and verification.

Salary.com Estimation for Customer Service Planner (Financial Assistance Planner) - Pottsville, PA in Pottsville, PA
$47,442 to $65,719
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