Digital Community Manager

At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we’re creating a healthy, vibrant supply chain ecosystem where partner collaboration drives the best products, services and values to customers.

And the market agrees with us. Enable is a rapidly growing, series-D funded SaaS company. Our more than 650 Enablees serve the global supply chain from the UK, US, Canada and Australia, and we have goals of continued international expansion.

As one of our exceptional Enablees, you'll play a pivotal role in shaping the future of rebate management. Join us in a dynamic work environment teeming with opportunities, where your efforts will not only establish our platform as the world's leading rebate management software but also help us revolutionize the entire supply chain experience.

Job Summary

Enable is hiring a Digital Community Manager to lead our Rebate Strategist Community, an engagement and learning platform that empowers rebate and pricing professionals to connect, learn from, and engage with one another. In this role, you’ll be responsible for designing and executing campaigns, activations, and events that grow Community, drive engagement, and ultimately increase Enable adoption.

Reporting to the VP of Brand and Content, you’ll work cross-functionally with executive stakeholders, Marketing, Customer Success, and other key departments to ensure a cohesive and impactful Rebate Strategist Community.

What we are asking you to do!

• Serve as the primary admin and moderator for our digital community platform, ensuring the Community experience is engaging and valuable for members.
• Develop and execute comprehensive engagement and nurturing strategies that align with company objectives. You’ll set clear performance goals, create reporting dashboards, and communicate and present on Community performance.
• Generate and manage the creation of high-quality, on-brand content – including best practices, social content, and campaigns — and in-person and virtual events to drive user engagement and share knowledge.
• Deeply understand our ideal customer profiles and tailor your Community strategies to effectively reach and engage our audiences.
• Gather qualitative and quantitative data from community feedback pools, generate insights, and share findings with respective parties who can action them.
  
  
  

What we are asking you to bring!

• Strong customer orientation and 5 years’ experience executing integrated B2B marketing campaigns in an enterprise software/SaaS business.
• Expertise in managing community platforms, creating engaging content, and running successful marketing campaigns.
• Excellent written and verbal communication skills. Ability to create compelling, on-brand content and effectively engage diverse audiences.
• Experience with data analysis and reporting tools. Strong ability to interpret and communicate data and metrics, and leverage findings to drive strategic initiatives.
• Exceptional organizational and project management skills. Ability to action multiple projects and priorities with a high level of attention to detail.
• Bias for action and curiosity, testing new approaches to find the most effective strategies to reach and activate our customers.
• Ability to work cross-functionally, build relationships, and influence stakeholders to drive Community success.
  
  
  

Enable Global Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Enable complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Enable expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Enable employees to perform their expected job duties is absolutely not tolerated.

Enable International participates in the E-Verify program in certain locations, as required by law.