What are the responsibilities and job description for the Concierge position at Enchanted Adventures?
We are looking for self-motivated people with a passion for travel to work remotely. The ideal candidate should have great interpersonal and communication skills, is well organized, good with computers, has high attention for detail, likes to learn, is coachable, can multi-task, and is goal oriented.
Description:
- Research and recommend vacation destinations to clients
- Plan and arrange tour packages, excursions, and activities
Message "Remote" To We are seeking an outgoing individual for this position. As a Planner, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This great opportunity is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
- Research, Create, and Execute exceptional itineraries for clients.
- Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs.
- Complete ongoing training to earn and maintain certification to book travel.
- Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations.
- Review budgets, and plan trips according to client's budget constraints
- Create promotional materials to utilize.
- Monitor restrictions on travel that come and go.
- Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.…)
- Effectively communicate with clients pre/post travel
- Handle issues that may arise during the bookings and/or travel for clients.
- Network with tour operators regarding packages that you can possibly offer to clients.
- Part Time or Full time
Requirements
- Must be at least 18 years of age and be authorized to work within the U
- Message "Remote" To Nine Five Six, Three Three Nine, Two Eight One Four to schedule an Informational Meeting
- Must be able to effectively communicate with clients (strong sales background a plus)
- Must have a smartphone with internet access, laptop recommend but not required.
- Personal travel experience is a huge plus, however not required.
- Previous experience in customer service or hospitality also a plus, but not required.
Skills:
Self-Motivated
Internet savvy- Must know how to use the internet.
Communication Skills
BENEFITS:
- Travel discounts- Use your travel discount to go on vacations anytime you like.
- Online course training
- Support team- we have a support team to help you grow in the company.
- Prepare quotes and review with clients in order to close bookings
- Create social media marketing posts and creative fliers
- Participate in various marketing activities
- Attend daily training and webinars
- Complete certification training curriculums and attain specialization certifications
- Book online domestic and international travel packages including cruises, hotel, air, car, activities, and event tickets
- Create itineraries and invoices
- Follow-up with clients and prepare them for their travel event
- No sales quota
Skills
- The ideal candidate should have some or all of these skills:
- Self-motivated
- Organizational skills
- Time Management
- Customer Service
- Good communication skills
- Enjoys research
- Good at problem solving
- Goal oriented
- Is comfortable working independently and can complete self-paced online training
- Must have a computer or smartphone
Salary : $40,000 - $85,000