Salary Job Openings

Call Center Representative

Endeavor Exteriors
Denver, CO Full Time
POSTED ON 4/22/2024

At Endeavor Exteriors we are looking for a highly skilled Call Center Representative to join our team, managing a large volume of inbound and outbound calls! The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for purchases. As the voice of our company, the Call Center Representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.

Objectives of this role

  • Handle a large volume of inbound and outbound calls in a timely manner
  • Follow communication scripts and use knowledge of the company’s products and services
  • Identify customer needs, research issues, resolve complaints, and provide solutions
  • Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with the escalation team
  • Recommend improvements for systems and processes to boost organizational efficiency

**Pay: $45,000 base salary plus weekly/monthly bonuses. $60,000-80,000 expected earnings**

**Hybrid Schedule **

Salary.com Estimation for Call Center Representative in Denver, CO
$43,037 to $57,648
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