Technical Sales Engineer

Endress Hauser Optical Analysis is the global leader in Raman spectroscopy, tunable diode laser absorption spectroscopy (TDLAS), and quenched fluorescence (QF) instrumentation for laboratory, process, and manufacturing environments. Our laser-based analyzer systems perform high-performance chemical composition and concentration measurement of all phases of matter in any installation environment.

The Technical Sales Engineer position will be part of a team that provides critical support to our global sales channels in offering Endress Hauser spectroscopic products and services. This position provides advanced technical product support to the Sales Support team. These products are used within Endress Hauser's seven key industries for global markets or specific world areas, with emphasis on Oil & Gas, Chemical, Life Science, and Food & Beverage industries.

Role Responsibilities

• Support sales specialist team in responding to Request for Quote (RFQ) by recommending specific products and solutions, whilst providing supporting documentation and drawings.
• Decipher technical product specifications and keep up to date with new company products as well as industry trends.
• Attend and host training, seminars, and workshops to improve skills and share knowledge.
• Provide technical, application, and product support to global sales channels - in a timely and helpful manner.
• Active use of multiple databases to plan, execute, and manage day to day sales activities.
• Support Order Entry team in execution of orders as projects from order entry through equipment installation.
• Analyze customer requirements and recommend optimal product configurations based on their specific applications.
• Customize equipment setups to meet individual customer needs, considering factors such as sample size, accuracy, and throughput.
• Conduct performance evaluations of process interfaces and fine-tune parameters for optimal results.

Qualification Profile

• Bachelor's degree in Mechanical Engineering
• An expert at tolerance analysis and ensuring that parts meet these tolerances.
• Experience with pressure vessel design, welding, sealing, buckling and structural analysis is a plus.
• Knowledge of metallurgy, tribology, alloy/chemistry compatibility, coating, heat treating is a plus.
• Team player with strong organizational, communication (written and verbal), and people skills, including the ability to interface with customers and handle issues tactfully and professionally.
• Skilled in Microsoft Word, Excel, Outlook, and PowerPoint; Infor OSI ERP, SAP and/or Salesforce CRM a plus.
• Ability to report and present on technical topics.
• Must have strong attention to detail with the ability to catch and correct errors.
• Must be reliable and dedicated, with personal integrity and high level of respect for all individuals.
• An understanding of ATEX/CSA/IEC certification is a plus.

Benefits Perks

• The security of working for an international family-owned company
• Tuition reimbursement and a wide range of development opportunities
• Comprehensive benefits package which includes medical, dental and vision
• Competitive compensation and bonus opportunities
• Caregiver and Parental Leaves
• Generous paid time off
• Life insurance and 401(k) savings with company match
• Full-service cafe, fitness center, and health clinic (in Greenwood, IN)
  

Endress Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.