IT Support Tech Intern

Why work for ENERCON?  

ENERCON is a multi-disciplinary engineering and environmental services firm dedicated to driving efficiency and sustainability throughout the energy, power, and technology-related industries. Our culture is defined by our commitment to excellence and investment in our employee's growth and development.     

 
Why will you enjoy this internship opportunity?  

Enercon Services offers valuable industry experience in the dynamic energy sector. With diverse opportunities, interns can shape their career paths while benefiting from professional development, impactful energy projects, networking, and supportive company culture. Enercon Services provides the chance to contribute, learn, and develop skills for a future energy career. If you're looking for a challenging, fast-paced environment where you work side-by-side with your co-workers on meaningful, impactful projects, then ENERCON may be the place for you. What are you waiting for? Join us at ENERCON!    

The IT Support Technician Intern is an ideal position for a second- or third-year college student looking to gain some real-world exposure to IT. Under general supervision, diagnose and resolve technical and end-user problems in a customer service-oriented team environment. Install, maintain, and support PC software, hardware, and peripherals running on local and wide area networks.

Preferred engineering majors or disciplines we hire?

•       Computer Science
•       Information Systems
•       Software Engineering
•       And more!

What are skills that would be helpful for a successful internship? 

• Pursuing a bachelor’s or master’s degree from an ABET- accredited school in one of our preferred majors currently taking core major classes.
• Familiarity with your major’s core concepts.
• Completion of foundational coursework related to your major.
• Proficient in Microsoft Suite.
• Excellent writing, presentation, and communication skills.
• Ability to be an individual contributor and work effectively in teams.
• Ability to effectively problem solve.
• Must be able to traverse stairs and ladders at client sites.

Upon joining your team, you will be expected to participate in the following:     

• Team meetings    
• Mentor/Manager/Supervisor 1:1s   
• Project goals and reviews   
• Team and company trainings         
• And more!    

What offices are we hiring for?  

• Kennesaw, GA   

Position Responsibilities:               

• Configure, test, and deliver workstation and laptop computers and application software.      
• Provide desktop and laptop hardware and software support for all ENERCON departments & associated offices.      
• Research and troubleshoot end user problems/issues/requests.     
• Create or update help desk tickets as issues are identified and resolved.      

• Install VPN and other specialty software as required.      
• Respond, as needed, to communications problems between workstation/laptops and the network.       
• Diagnose and resolve printing problems.      
• Assist with computer inventory issues.   
• Assist with asset inventory.       
• Help setup and support ENERCON hardware and software.       
• Provide technical support to ENERCON staff in person and over the phone.          
• Other duties as assigned. 

Minimum Requirements:       

• Working knowledge of MS Windows operating system, systems functionality, and troubleshooting.       
• Ability to diagnose and resolve desktop and laptop hardware and software issues.      
• Ability to interact effectively with other technical and non-technical resources.      
• Ability to quickly establish comfortable and effective working relationships.      
• Excellent organizational skills.      
• Ability to manage multiple tasks at one time.      
• High motivated, self-starter.      
• Ability to problem-solve and meet deadlines. 
• Understand the basics of information systems in an enterprise setting.       
• Some knowledge of computer networking a plus     

Employment Requirements:   

• Ability to pass pre-employment and random drug and alcohol screenings, ENERCON and client-specific background checks, and annual motor vehicle record (MVR) checks according to company and client policies.   
• Must be legally eligible to work in the US without current or future sponsorship.  

Please note that this job posting is subject to change at any time.  

Enercon Services, Inc. does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.  

Connect with us:   www.enercon.com   |   LinkedIn