Gift Shop Manager

TITLE: Gift Shop Manager (Ocean Star Museum, Galveston TX)

REPORTS TO: Executive Director

Position Summary: As the Gift Shop Manager, you play a pivotal role as a representative of the Energy Education Foundation at the Ocean Star Offshore Drilling Rig and Museum, actively contributing to the organization's mission by overseeing the day-to-day operations of the museum's gift shop.

Key Responsibilities:

Gift Shop Operations:

· Manage all aspects of gift shop operations, including selection, ordering, purchasing, and tracking of retail merchandise aligned with the museum's mission.

· Assists customers, handles complaints, assists staff members, and ensures all staff adhere to company standards and procedures.

· Attend retail markets to curate unique items for sale, maintain detailed records, and ensure optimal inventory levels.

· Process online, phone, and email orders, handling packaging, shipping, and payment processing efficiently.

· Performs cash handling duties, including counting tills, handling cash deposits, and performing opening and closing duties.

Visual Merchandising and Sales:

· Maintain the aesthetic appeal of the gift shop through strategic display arrangements to enhance customer engagement and maximize sales.

· Implement effective signage to connect merchandise with relevant museum exhibits, enhancing visitor experience.

Product Development and Reporting:

· Propose custom products in line with organizational branding for retail approval.

· Conduct thorough physical inventory counts biannually and provide detailed reports to the Accounting Department.

· Prepare quarterly reports for the Executive Director, offering insights into gift shop performance and opportunities for improvement.

Web Management and Representation:

· Update the museum and gift shop sections of the organization's website, ensuring accuracy and relevance by adding new items and informative content.

· Represent the Energy Education Foundation at events, including professional conferences and retail buying markets, as needed.

Requirements:

Education and Skills:

· Preferred college degree, demonstrating a commitment to continuous learning and professional development.

· Strong organizational and bookkeeping skills, with proficiency in QuickBooks and Excel spreadsheets.

· Ability to work independently on long-term projects while delivering exceptional customer service and recognizing sales trends.

Experience:

· Minimum three years of retail or sales experience, with a background in product development preferred.

· Familiarity with the oil and gas industry and a strong foundation in customer service or hospitality.

· Proven track record of driving retail sales and sourcing unique merchandise to enhance the gift shop's offerings.

· Inventory control and management experience preferred.

Hours and Compensation:

· Full-time salaried, exempt position with benefits, including insurance coverage, retirement contributions, and paid holidays and vacation.

· Competitive salary commensurate with experience.

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Galveston, TX: Relocate before starting work (Required)

Work Location: In person