Responsible for answering phone calls and scheduling patient appointments.
Receives patient records via fax or email for review prior to scheduling appointment
Put appointments on appointment book, notify patient and referring physician’s office of time and date
Prepares patient paperwork and instructions
Mails out new patient packets
Answers phone calls and instant messaging regarding new patient appointments
Working Conditions:
Controlled environment
Some exposure to seriously ill patients
Good attendance required
Emotional Factors:
Some stress involved in dealing with physicians and patients in a fast-paced environment while performing multiple tasks
Physical Requirements:
Sitting for long periods of time in front of computers
Requires good dexterity and range of motion
Ability to use repetitive motion working on computers
Job Skills Required:
Requires good communication skills
Must be people friendly
Must possess basic telecommunication skills, computer skills, and exhibit courtesy and patience
Education:
High school diploma or GED
Salary.com Estimation for Scheduler in Hot Springs, AR
$34,181 to $41,780
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