We are Hiring!
Cash Management Operations Representative II – Lowell, MA
Enterprise Bank, is a growing and successful commercial bank where your talents will be recognized. Consistently being recognized both nationally and locally as a “Top Place to Work”, Enterprise Bank team members are as important to us as our core values. Join our dynamic team and experience a unique workplace culture where success is shared, and diversity is celebrated.
What You’ll Do: The Cash Management Operations Representative II administers and maintains the Bank’s account analysis customers as well as ensures the day to day operation tasks related to the Bank’s various cash management products and services, including but not limited to, Retail and Business Online Banking, Retail and Business Mobile Banking, Zelle, TransferNow, Retail and Business BillPay, Wire Transfers, Sweep services, Lockbox, Account Reconciliation, Check and ACH Positive Pay, Remote Deposit Capture, ACH, Escrow Manager, Certificate of Deposit Account Registry Service (CDARS) & ICS programs are completed. This includes research and resolution to both internal and external requests in a timely fashion to identify root causes of errors and escalating issues as appropriate. This individual is responsible for daily maintenance and ensuring compliance with Bank policies and procedures. The Cash Management Operations Representative II provides advanced and technical support for external and internal customers in addition to acting as a tier II level of assistance to the Call Center with Cash Management related matters.
Operational and Technical Support
ACH
Merchant Source Capture
Facilitation of Audit and Compliance Procedures
Other
This position is eligible for Hybrid, Remote, or Onsite. Candidates from MA, NH, and ME only.
Requirements:
If you don’t meet all the requirements, apply anyway! Our recruiting team considers your entire professional journey. Enterprise team members are made up of more than just their previous titles.
Our DEIB Value Statement: At Enterprise Bank, people and relationships come first. We encourage and foster a culture of diversity, equity, inclusion, and belonging where everyone feels valued and respected. We are committed to a caring workplace that recognizes the importance of making a meaningful, positive difference in the lives of our team members, customers, and communities. Please click here to view our Inclusion website for more information and to learn more of our story and Core Values.
Benefits: We encourage every team member at Enterprise to lead a healthy and balanced life. We offer generous paid time-off programs, exceptional Tuition Assistance, College Loan Repayment, Wellness programs, Employee Resource Groups, opportunities to assist in your community as well as health, dental and life insurance coverage and a generous 401(k) match.
Enterprise Bank is an equal opportunity employer and makes employment without regard to race, color, religion, gender, sexual orientation, age, national origin, ancestry, genetic information, gender identity, disability, marital status, active or veteran military status, retaliation or any other protected status. EOE M/F/Disabled/Vet.
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Account Reconciliation Skill
Accounts Payable Skill
Cash Management Operations Representative II
Enterprise Bank (Enterprise Bancorp), Lowell, MA
Enterprise Bancorp Inc, Lowell, MA