Salary Job Openings

Customer Service Lead - Environmental Services

Environmental Services in Baltimore, MD - LifeBridge Health
Baltimore, MD Full Time
POSTED ON 3/16/2024

Summary

JOB SUMMARY: To ensure the proper cleaning of the patient room occurred, refreshing the room in the early evening thus preparing the room for the patient to sleep. This is done by ensuring each patient room received daily services, trash removal, surfaces disinfected, floors clear of debris/mopped and cleaning of the bathroom daily throughout the campus in-patient units. Perform all duties following safety and disinfection regulations and practices. Assist with training and team development. Complies with all customer service standards as outlined in the EVS 'Patient Experience' program. Supports EVS leadership with delivery of "Action Plan" items and short/long-term goals designed to improve and enhance patient satisfaction and service excellence. Assists where necessary to ensure optimum service to patients has been provided.
 
REQUIREMENTS: Entry level knowledge; basic employment skills; High School diploma: GED equivalent or High School certificate. Experience 1-3 years.

Additional Information

As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.

Salary.com Estimation for Customer Service Lead - Environmental Services in Baltimore, MD
$47,523 to $61,222
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