What are the responsibilities and job description for the SCHEDULER I position at Envision Healthcare?
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Position Summary:
We currently have an exciting opportunity available for a Scheduler I at our busy and successful Medical Anesthesia Consultants (MAC) practice in Walnut Creek, CA. This role will support the scheduling needs for Sacramento Methodist and our new SoCal sites. A Scheduler I obtains clinician availability each month and prepare complete hospital schedules. A Scheduler must fill all open shifts and emergency openings as they arise. Schedulers are also responsible for after hours on-call duty on a rotating basis, which varies per office location.
- Work with Site Management based on assigned contracts and needs in a way that meets schedule requirement while minimizing excess compensation. Keep Site Management apprised of schedule status on a regular basis, engaging support as needed.
- Educate clinicians on scheduling protocols and guidelines. Develop strong relationships with clinicians communicating via the phone, text and email to understand their needs and gain commitments to fill needed shifts. Leverage relationships to persuade and influence clinicians to take on additional shifts. Network with clinicians to obtain clinician referrals to assist in filling shifts.
- Within the scope of the Scheduler's established authority limits, analyze situations and independently negotiate with clinicians to obtain commitments to fill shifts on an emergency basis while minimizing Increased Compensation. Escalate excess clinician compensation requests to appropriate management for approval.
- Establish strong relationships with internal and external team-members. Work closely with Credentialing, Enrollment, Clinical Recruiting, Payroll, Clinical Supoprt Services, and Client Administration to communicate schedules.
- Follow up on new providers to ensure completion of their required orientation before scheduling for their first shift; and communicate schedule status or problems.
- Problem solve with scheduling team members to brainstorm issues, establish best practices and new approaches, and provide support in filling shifts.
- Demonstrate a sense of urgency, flexibility and a positive approach to problem solving within our fast-paced environment.
- Enter schedules into company data base and distribute information as necessary within established deadlines; reconcile and track work hours for all clinicians and submit information to payroll for processing; and provide reports to management as requested on a timely basis.
- Will work an on-call schedule on a rotational basis to cover evening, weekend, and holiday emergencies. Communicate problems to operations and site management as necessary.
- Adhere to Information Security Policies and ensure that MAC and Envision remain as secure as possible.
- Other duties as assigned.
- Bachelor's Degree preferred, or equivalent experience.
- 1 years' scheduling experience as described above.
- Demonstrated proficiency with scheduling and managing large, complex workloads.
- Independent thinker with strong analytical and problem-solving skills.
- Proven ability to cultivate relationships and deliver high level customer service in a complex, fast paced environment.
- Recruiting experience is a plus.
- Competent using Microsoft Office Suite, i.e., Word, Excel, Outlook; solid Internet research skills.
- Proven success in all of the following:
- Strong communication and negotiation skills.
- Able to develop strong relationships via the phone, text and electronic methods.
- Detail oriented and able to multi-task.
- Team player, able to collaborate with and support others.
- Consistently able to meet stringent deadlines in a fast-paced team environment, handling conflict with poise and working well under pressure.
If you have the skills of a Scheduler as detailed above, are ready to join an exciting, progressive company, and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.
Envision Healthcare uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Envision Healthcare is an Equal Opportunity Employer.