Staff Assistant

Overview

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on!  Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

Responsibilities

How will you make an impact?  

Staff Assistants perform a wide variety of office duties for one or more management/specialist personnel. 

Responsibilities

• Typing, filing, ensuring telephone coverage, greeting and directing customers, handling mail, ordering office supplies, updating manuals, arranging travel and hotel accommodations
• Prepare weekly, monthly, quarterly and annual reports from automated databases
• Coordinate meeting arrangements
• Review, screen and prioritize mail
• Answer multi-line telephone and direct one/or transfer calls
• Set up and maintain filing system as well as receive and direct visitors

Qualifications

Who are we looking for?

Ideal candidate possesses exceptional office and communication skills and has an excellent command of grammar, spelling, and punctuation skills. Staff Assistants must have the ability to learn new software applications and apply knowledge and the ability to compose routine correspondence. In this role the candidates must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy. Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.

Requirements

• Minimum age of 18
• High school diploma or GED equivalent
• Flexible to work additional hours with short notice when operationally necessary
• Possess the legal right to work in the United States
• Must be able to read, write, fluently speak, and understand the English language
• Previous on-the-job office/clerical experience; at least one (1) year of customer serviceexperience is preferred
• Minimum typing speed of 35 to 50 words per minute (w.p.m.)
• Collect mail ranging inweight from a few ounces to 25lbs. Must be able to sit or stand for prolonged periods oftime

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. 

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.