Hayward- Tier 1 AV Field Technician

WHO WE ARE: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.  We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.  POSITION OVERVIEW: This is a fantastic opportunity to progress a career in the technology sector. If you are customer service driven and a hardworking individual, with attention to detail and a problem-solving engineering mindset, then we have the perfect opportunity for you.  WHAT YOU’LL DO:Opportunity to develop a career in our past-paced industryUndergo training to allow progression to the next level of Install TechnicianDevelop knowledge of how to read and interpret architectural site drawings and audio-visual system diagramDevelop skills to coordinate tasks and activities onsite and communicate to the client and allied trades – Construction, Architect, Design, IT & FurnitureConduct accurate site survey to include progress of construction activities and required consumables for completion of installUnderstand the differences between various types of cables and then learn what connectors go with what types of cablesDevelop skills associated with termination of various connectors – Soldering, Crimp, CompressionTest terminated cables to ensure no dry joint in solder, or poor termination in compression/crimpDevelop awareness of tools required to properly terminate, and manage safekeeping of these toolsUnderstand how to use a cable pull schedule and physically pull cables in a construction environment – Including hanging, wrapping, socking and suitably supporting a variety of cablesPhysical install of a wide variety of mounting hardware in accordance with manufacture and construction guidelines – including bracketry for display, projectors, speakers, floormounts/standsPreparation of hardware for rackbuilding – include recording of asset dataDevelop skills for basic rackbuilding – including cable management, routing, labeling and cable support structuresMaintain an organized work environment with specific attention to cleanliness and organization of jobsiteResponsible for ownership and maintenance of issued toolkit and installation materials inventories while onsiteEnsure timesheets are accurately recorded daily and submitted via PaychexProvide daily reporting of site progress to site lead technician or project manager, along with photographsEOS is a global company and flexibility to travel globally is a must. In return we provide a fantastic opportunity to see the world while developing required skills to become a skilled technicianThis position requires overtime with last minute changes to schedules All the skills detailed above for an Associated Install Technician are the foundation for progression to Install Technician, further training and development offer the opportunity to become a Lead Install Technician, with the responsibility of managing larger more complex projects.    WHAT YOU NEED TO SUCCEED:Experience in the AV/VC industry preferable but not a necessityEngineering mindset with ability to solve engineering problems is a mustEnthusiasm and commitment to customer service is a mustMust be comfortable working in a fast-paced, demanding environment, under immense pressureThe pace requires independent and confident thinking, self-motivation and determinationMust be agile, and exhibit a strong sense of urgencyBe eligible, willing and able to work and travel globally when requiredResponsible and reliable, capable of working alone as well as part of a teamGood organization and time management skills with proven ability to manage multiple prioritiesGood written and verbal communication skillsBe flexible and adaptable to change and hours of work, to meet the needs of the customer PREFERRED SKILLS:Experience in the AV/VC industryExperience using hand toolsEnthusiasm for technologyCommitment to delivering quality Additional InformationThe EOS Group recognizes the responsibilities it has to its customers, suppliers & employees.At EOS, so far as is reasonably practicable, it is our responsibility to ensure the health, safety, and welfare of our employees at work as well as taking all reasonable steps to ensure that anyone affected by our business, including visitors and service users, are not exposed to risks.That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against Covid 19 to pass the pre-employment requirements.Individuals with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.