Learning and Training Manager

WHO WE ARE:

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.  Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.  

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

THE POSITION:

Design, manage, coordinate, and deliver training via classroom, workshops, virtual training, and online learning management systems. As the lead of Learning & Development team, you will provide a consultative support experience for all managed services leaders and teams.

WHAT YOU WILL DO:

· Create, deliver, and evaluate learning strategies and programs.

· Evaluate individual and organizational development needs based on client SOPS/SLAs.

· Conduct cyclical learning meetings with internal teams, and department leads.

· Implement various learning methods companywide (e.g. coaching, mentorship, e-learning, virtual learning, workshops).

· Design e-learning, presentation decks, and other learning related collateral.

· Conduct live training using EOS and vendor-provided facilitation materials.

· Work closely with learning vendors to vet content, it’s effectiveness and to make recommendations as appropriate.

· Assess development plans and help employees make the most of learning opportunities.

· Assist in managing development programs and work with leaders to create new programs built around the needs of a future-focused business.

· Help managers develop their team members through career pathing, skill management, competency coaching.

· Support the implementation and execution of compliance training strategic objectives.

· Design and deliver non-legal compliance training, and provide input in the design, creation, and delivery of other compliance training content

· Assist in developing training aids and communication plans, including utilizing website and targeted email communications, to reinforce training content and allow instruction to be put into practice.

· Assess training data to evaluate effectiveness & develop feedback mechanisms before and after rollout of training initiatives.

· Maintain training records and prepare training status reports.

· Keep current with training trends, developments, and best practices.

· Work closely with other HR teams and L&D peers to offer best-in-class learning opportunities.

WHAT YOU NEED TO SUCCEED:

· Bachelor’s Degree in related field or minimum two years of instructional training.

· Knowledge of coaching and developing leadership and individual performers.

· Familiarity in performance management concepts.

· Course/Curriculum development.

· Experience with a competency-based language, such as DISC, Caliper, or Korn Ferry.

· Some LMS administration will be necessary.

· Ability to read and adjust to audience during training sessions.

Additional Information 

The EOS Group recognizes the responsibilities it has to its customers, suppliers & employees. 

At EOS, so far as is reasonably practicable, it is our responsibility to ensure the health, safety, and welfare of our employees at work as well as taking all reasonable steps to ensure that anyone affected by our business, including visitors and service users, are not exposed to risks. 

That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against Covid 19 to pass the pre-employment requirements.  

Individuals with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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