What are the responsibilities and job description for the Administrative Assistant/ Front Desk position at Epic Forensics & Engineering, Inc.?
Job Description
The Administrative Assistant/Front Desk position is the first line of contact with our clients and future clients - both on the phone and in person as well as an addition to our marketing support team. This position offers the opportunity to grow depending on how well you excel in the daily task and responsibilities addressed below.
Working hours from 8:00AM to 5:00PM Monday through Friday ,one hour lunch. Some overtime may be required.
Must be well groomed and professional; friendly with great customer service skills. ATTENTION TO DETAIL IS A MUST.
Position Responsibilities:
Primary duties:
Welcome every person that comes to our office
Responsible for opening/closing of the office and activating/forwarding the phones to the answering service
Maintaining the office and an orderly work space
Answering phones
Detailed screening of calls and directing them to the appropriate staff member (recognizing customers’ names and/or institutions to minimize their time kept on hold)
A variety of daily reports and logs
Processing the office mail/correspondence
Assist Executive Management with their tasks and needs
General administrative/clerical tasks
Additional duties:
Handling and assisting with tasks relating to other departments and staff members: Sales Support & Marketing, Sales, Credit and Accounting, etc. Assist other departments with clerical functions such as filing, helping with large mailings, maintaining spreadsheets and assisting in other capacities as needed.
Position Requirements:
High school Diploma or Equivalent
Minimum Of Two (2) Consecutive Years Previous Receptionist Experience
Must be able to quickly learn in house computer software systems with minimal training
Attention to detail and ability to multitask
Candidate must be proficient in word processing and the following software programs: Microsoft Office (Word, Excel, Outlook, Calendar)
A working knowledge of the Internet, PowerPoint and Publisher is a plus
Candidates must be well groomed and professionally attired
NO VISIBLE TATTOOS OR PIERCING
Key Success Factors:
The ideal candidate must display:
Excellent listening, oral and written communication skills
A positive/courteous attitude
Ability to work under pressure, prioritize and efficiently multi-task
Attention to detail
Ability to take direction easily, as well as demonstrate initiative and a willingness to work
First class customer service skills
Company Description
Logical, problem solving abilities and strong organizational skills
Epic Forensics and Engineering, Inc. is a full-service engineering firm based out of West Palm Beach, Florida. The main focus of the firm is to provide expert engineering representation, be it forensic investigation design or construction, for a vast realm of clients, both in the public and private sectors. Epic helps developers, community associations, insurance companies, and attorneys nationwide determine the facts when faced with building systems malfunctions, structural defects, wind/water damage, or maintenance and code compliance issues.
Epic has established a prestigious representation within Palm Beach, Broward, and Miami-Dade counties for its' knowledge, professionalism and execution during a condominium turnover process mandated by Florida Statute 558, outlining construction defects.
At its core, Epic exudes the entrepreneurial spirit in all facets of the firm. This mentality coupled with the unmatched devotion to each project, has led to success, and more importantly, trust, of our Clients and the overall firm.
Epic Forensics and Engineering, Inc. is a full-service engineering firm based out of West Palm Beach, Florida. The main focus of the firm is to provide expert engineering representation, be it forensic investigation design or construction, for a vast realm of clients, both in the public and private sectors. Epic helps developers, community associations, insurance companies, and attorneys nationwide determine the facts when faced with building systems malfunctions, structural defects, wind/water damage, or maintenance and code compliance issues. Epic has established a prestigious representation within Palm Beach, Broward, and Miami-Dade counties for its' knowledge, professionalism and execution during a condominium turnover process mandated by Florida Statute 558, outlining construction defects. At its core, Epic exudes the entrepreneurial spirit in all facets of the firm. This mentality coupled with the unmatched devotion to each project, has led to success, and more importantly, trust, of our Clients and the overall firm.
The Administrative Assistant/Front Desk position is the first line of contact with our clients and future clients - both on the phone and in person as well as an addition to our marketing support team. This position offers the opportunity to grow depending on how well you excel in the daily task and responsibilities addressed below.
Working hours from 8:00AM to 5:00PM Monday through Friday ,one hour lunch. Some overtime may be required.
Must be well groomed and professional; friendly with great customer service skills. ATTENTION TO DETAIL IS A MUST.
Position Responsibilities:
Primary duties:
Welcome every person that comes to our office
Responsible for opening/closing of the office and activating/forwarding the phones to the answering service
Maintaining the office and an orderly work space
Answering phones
Detailed screening of calls and directing them to the appropriate staff member (recognizing customers’ names and/or institutions to minimize their time kept on hold)
A variety of daily reports and logs
Processing the office mail/correspondence
Assist Executive Management with their tasks and needs
General administrative/clerical tasks
Additional duties:
Handling and assisting with tasks relating to other departments and staff members: Sales Support & Marketing, Sales, Credit and Accounting, etc. Assist other departments with clerical functions such as filing, helping with large mailings, maintaining spreadsheets and assisting in other capacities as needed.
Position Requirements:
High school Diploma or Equivalent
Minimum Of Two (2) Consecutive Years Previous Receptionist Experience
Must be able to quickly learn in house computer software systems with minimal training
Attention to detail and ability to multitask
Candidate must be proficient in word processing and the following software programs: Microsoft Office (Word, Excel, Outlook, Calendar)
A working knowledge of the Internet, PowerPoint and Publisher is a plus
Candidates must be well groomed and professionally attired
NO VISIBLE TATTOOS OR PIERCING
Key Success Factors:
The ideal candidate must display:
Excellent listening, oral and written communication skills
A positive/courteous attitude
Ability to work under pressure, prioritize and efficiently multi-task
Attention to detail
Ability to take direction easily, as well as demonstrate initiative and a willingness to work
First class customer service skills
Company Description
Logical, problem solving abilities and strong organizational skills
Epic Forensics and Engineering, Inc. is a full-service engineering firm based out of West Palm Beach, Florida. The main focus of the firm is to provide expert engineering representation, be it forensic investigation design or construction, for a vast realm of clients, both in the public and private sectors. Epic helps developers, community associations, insurance companies, and attorneys nationwide determine the facts when faced with building systems malfunctions, structural defects, wind/water damage, or maintenance and code compliance issues.
Epic has established a prestigious representation within Palm Beach, Broward, and Miami-Dade counties for its' knowledge, professionalism and execution during a condominium turnover process mandated by Florida Statute 558, outlining construction defects.
At its core, Epic exudes the entrepreneurial spirit in all facets of the firm. This mentality coupled with the unmatched devotion to each project, has led to success, and more importantly, trust, of our Clients and the overall firm.
Epic Forensics and Engineering, Inc. is a full-service engineering firm based out of West Palm Beach, Florida. The main focus of the firm is to provide expert engineering representation, be it forensic investigation design or construction, for a vast realm of clients, both in the public and private sectors. Epic helps developers, community associations, insurance companies, and attorneys nationwide determine the facts when faced with building systems malfunctions, structural defects, wind/water damage, or maintenance and code compliance issues. Epic has established a prestigious representation within Palm Beach, Broward, and Miami-Dade counties for its' knowledge, professionalism and execution during a condominium turnover process mandated by Florida Statute 558, outlining construction defects. At its core, Epic exudes the entrepreneurial spirit in all facets of the firm. This mentality coupled with the unmatched devotion to each project, has led to success, and more importantly, trust, of our Clients and the overall firm.
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