P&C Claims Consultant

Title: P&C Claims Consultant

Location: San Ramon, CA or Remote

Job Summary

We are looking for a P&C Claims Consultant to join our growing team! We have an exciting opportunity for a high performing individual to join our team by providing daily review, development, and execution of claims closure recommendations to maximize closure rates and reduce claim costs. Strong communication and writing skills are required. Candidate must be able to work well independently and in team environment and be able to adhere to deadlines and be able to work with supervision.

Responsibilities

• Assist clients with the reporting of P&C claims. This responsibility requires the ability to interpret P&C policies to determine which coverage(s) apply so that all appropriate insurers are notified.
• Act as a liaison between clients and insurers to ensure that claims are being handled in a timely manner with the best possible outcome for all concerned.
• Assist clients to resolve coverage issues and to negotiate settlements.
• Work as a team within the needed timeline and production capabilities. Interact with others in a professional effective, supportive, and productive manner.
• Review summons and complaints for proper handling and reporting to appropriate carriers.
• Respond to inquiries from clients, adjusters, producers, attorneys and claimants, not only as inquires may relate to a claim, but also from the “servicing” standpoint.
• Set up and maintain claim files; prepare faxes, cover letters and other correspondence as necessary.
• Document all communications in the agency management systems.
• Notify account managers and producers of any potential client or coverage issues.
• Notify Loss Control of any potential safety issues that has resulted in a claim or could give rise to a claim.
• Monitor progress of claims to satisfactory conclusion.
• Assist clients to pursue a direct subrogation claim on an as needed basis with the responsible party.
• Participate in carrier claim reviews with the client.

Skills and abilities

• Set priorities and manage workflow to ensure efficient and timely processing of all responsibilities.
• Maintain cordial and effective relations with clients, co-workers, carriers, vendors, and other business contacts.
• Interact with others, using good communication skills and provide information and guidance as needed to achieve the business goals of the company.
• Stay informed on legislative updates, products and program developments, including new technology to continue to improve knowledge and performance
• Knowledge of coverage forms, processing procedures and practices.
• Ability to analyze coverages and solve claim-related problems.
• Excellent written and oral communication skills.
• Excellent organizational and time management skills
• Ability to multi-task and prioritize assignments.
• Basic math skills.
• Excellent teamwork skills,
• Ability to make good judgment
• Ability to handle sensitive situations.

Qualifications

• 10 years of property & casualty claims experience.
• Intermediate to advanced computer skills, including a working knowledge of Microsoft Office programs.
• Ability to interact effectively with a wide variety of people
• Ability to work independently with little supervision
• Valid P&C Brokers License

COMPANY INFORMATION

We are a unique and innovative retail risk management and employee benefits insurance brokerage and consulting firm, founded in San Francisco, California in 2007 with offices and leadership across the country.

EPIC Insurance Brokers & Consultants has a depth of industry expertise across key lines of insurance, including risk management, property and casualty, employee benefits, unique specialty program insurance and private client services.

EPIC team members have consistently recognized their company as a 'Best Place to Work' in multiple regions and as a 'Best Place to Work in the Insurance Industry' nationally.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

WHY JOIN US?

• 15th Largest Broker in US
• Voted " Best Place to Work" in the Insurance Industry
• Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. An Equal Opportunity/Affirmative Action Employer.

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