Hosting Solutions Engineer

Epic
Cambridge, MA Full Time
POSTED ON 6/22/2024 CLOSED ON 7/20/2024

What are the responsibilities and job description for the Hosting Solutions Engineer position at Epic?

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

We're on the lookout for an early-career IT whiz to contribute to a collaborative team that influences how the nation's largest healthcare organizations access our software. With this position comes a host (pun intended) of interesting and challenging issues that will test your technical prowess and call for clever, well-designed solutions.

Our Hosting team uses the latest technologies and employs an interdisciplinary approach towards IT. You'll tackle a range of exciting challenges among a supportive team of experts. You'll have the chance to specialize in areas such as SAN/Backup, Networking, Security, Virtualization, Windows, or Automation, while also tapping into your teammates' knowledge across specialties. If you're looking to immerse yourself in the world of technology, make a meaningful impact on healthcare, and shape the direction of a growing team, our Hosting Solutions Engineer position is for you.

More than just important work.

Epic is located in Madison, Wisconsin, a city regularly ranked as one of America's best places to live. Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Epic is an Equal Opportunity employer. We seek diverse perspectives, backgrounds, and experiences in our mission to improve healthcare. Research has shown that job-seekers who are women, LGBTQ , or members of the global majority are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https //careers.epic.com/EEO.

  • Bachelor's Degree in CIS, IS, IT, or a related field
  • Relocation to Madison, WI (reimbursed)
  • Eligibility to work in the U.S. without visa sponsorship
  • COVID-19 vaccination
  • Interested in systems infrastructure

As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:

  • Following policies and procedures and escalating when policies or procedures are not followed
  • Escalating potential security incidents and providing relevant information
  • Meeting all security responsibilities defined in policies and procedures
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