What are the responsibilities and job description for the Sales/Account Management position at EPS-Doublet?
About us
We Are Brand Builders
Headquartered in Denver, CO, eps-DOUBLET has been making cool stuff for almost 3 decades.
Consider us your shop for everything print, event, and experiential marketing related. Regardless of where you are, the scope of your project, or the size of your imagination, we have the machines, the manpower and the capabilities to enhance your brand and provide you with more visual impact than your ever thought possible. Simply put: We make stuff you’ve seen, for brands you know, with service you’ll love.
OUR CAPABILITIES :
- Trade Shows
- Creative Interiors
- Pop-Up Shops
- Experiential
- Custom Fabrication
- Printing, including Large Format Printing
We are looking for our next Account Manager/Sales Representative who is excited to interact with clients, prospect new leads and develop relationships, work with project managers, designers, and various skilled team members to bring the ideas and needs of our clients to life. The ideal candidate will be expected to achieve annual sales goals set by the sales department leads and will be a multifaceted and flexible sales individual who is able to work both in house and out in the field with individuals from a wide range of industries and walks of life. They will be responsible for building connections with current and potential clients in our community and across the US and should be able to sell a wide range of products based on the client’s needs. We would love someone with 3 years’ experience in commission sales, with excellent customer service skills, and the ability to establish rapport and close sales. This position is paid as a base salary monthly commission payments and quarterly bonuses (if achieved). We do not place a cap on commissions, in order to allow for uncapped earning potential!
Duties/Responsibilities:
- Develops and maintains relationships with potential and existing clients. Builds and maintains a network of sources from which to identify new sales leads.
- Cold calling and emailing to source new clients required. Must also be comfortable prospecting face to face.
- Develops and implements strategies for the company sales network.
- Responsible for closing deals and assisting Accounting with processing any required payments, deposits, etc.
- Applies knowledge of the field and product features to match various products to the needs of the client.
- Answers inquiries from clients and offers solutions concerning products, their uses, and the industry at large.
- Provides information, quotes, and other bid specifications to clients. Must work with Purchasing/Estimating for pricing on all custom work and must be comfortable requesting and working within a client’s budget.
- Negotiates prices, terms of sales, service agreements, prepares contracts, and submits orders.
- Collaborates with the purchasing department, logistics, managers, and other staff to confirm orders are processed with accuracy and efficiency.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. Responsible for customer follow-up.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Utilizes the company software to maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Periodically prepares and reports results, the status of accounts, and leads to the Director of Sales using the company the CRM.
- Must be able to meet and/or exceed an established sales quota set by management.
Required Skills/Abilities:
- Excellent interpersonal and customer service skills over the phone and in-person when interacting with clients and potential clients.
- Must be comfortable prospecting new clients via phone, email, and in-person techniques.
- Excellent organizational skills and attention to detail. Must be able to track potential leads, ongoing leads, and existing customers for continued touch-bases and follow-ups.
- Must be able to manage project assets, communication, and customers under tight deadlines.
- Must be able to manage customer expectations of company capabilities and help guide them to the best solutions for their needs based on company competencies.
- Excellent sales and negotiation skills with 3 years of experience in commission sales.
- Strong analytical and problem-solving skills.
- Ability to function well in a fast-paced and at times stressful environment.
- Must be a team player and able to take constructive coaching effectively.
- Proficient with Microsoft Office Suite or related software.
- Must be able to accurately enter data into various systems including Excel and custom company software.
- Proven ability to build and maintain relationships with clients both new and existing.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to work both in-house generating leads and must be able to go into the local community to connect with local businesses.
- Walking for prolonged periods and standing for prolonged periods at trade shows and other events may be required
- Some crouching, crawling, and climbing to survey custom assets may be required at times.
- Occasional site visits will be required.
- Must be able to lift 30 pounds at times.
- Travel to meet with clients or potential clients will be required.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Type: Full-time
Salary: $50,000.00 - $60,000.00 per year commission
Benefits:
- 401(k)
- 401(k) matching
- Cell phone
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Travel reimbursement
- Vision insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Aurora, CO 80011: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How many years of sales experience do you have? Have you done Outside Sales before?
License/Certification:
- Driver's License (Preferred)
Work Location: In person remote
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 3 years
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Quarterly bonus
Travel requirement:
- Travel
Work Location: Hybrid remote in Aurora, CO 80011
Salary : $55,000 - $60,000