The Division of Medical and Dental Directors (DMDD) is responsible to support and further strengthen the ability to coordinate medical and dental policy direction across all aspects of Medicaid, including managed care, fee-for-service, and waiver programs.
The DMDD Bureau of Medical Review performs Medicaid operational functions including prior authorization for durable medical equipment, medical supplies, private duty nursing services, hearing aids, and out-of-state hospital and skilled nursing facility admissions. The bureau is also responsible for the review and adjudication of Medicaid claims that pend for pricing, medical review, timeliness of submissions, and adherence to Medicaid claim submission policies. Additionally, the bureau operates a call center to answer inquiries from providers and members regarding prior approval policy and status.
Position Description :
The Auditor positions are located within DMDD, Bureau of Medical Review Pended Claims unit and Administrative Staff Support unit. These positions have multiple responsibilities including, but not limited to:
Review medical claims according to written procedures
Escalate issues & complex claims
Answer phones and transfer to the appropriate staff
Educate providers on billing processes
Educate providers on where to locate resources
Maintain database for tracking purposes
Data Entry
Proficient in the use of several data bases
File and maintain documents
Fax, scan and copy documents
Monitor incoming emails from a shared mailbox and forward to the appropriate staff
Maintain a positive, profession demeanor always
All other activities as may be deemed necessary
Assist with special projects as assigned
Additional Skill Level, Experience or Other Requirements:
High School Graduate or Equivalent
Experience with Microsoft Word and Excel
Proficient in the use of standard office technology
Ability to be flexible, innovative, and work in a team environment
Previous claims experience preferred but not required
Salary.com Estimation for Auditor in Elsmere, NY
$43,493 to $52,958
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