Customer Service Associate

Equipment Plus Total Facility Solutions

Inside Sales Representative

Greenville, NC

Equipment Plus Total Facility Solutions provides sales and services to commercial building and restaurant owners. We strive to help our customers be as successful as possible through total facility solutions and have built a reputation for excellence since 1990! We are now seeking an energetic Inside Sales professional who will serve as ambassadors to our clients, providing superior customer service in a family-oriented environment. This candidate must be self-driven and provide the highest level of customer service by interacting with customers daily. Come join us and see why our exceptional customer care and Core Values make us the leading provider in the industry!

Our core values are;
Glorify God in Everything We Do.
Under Promise, Over Deliver.
If You Say It, Do It.
Do It Right the First Time.
Efficient, Integrity Driven Solutions.

Qualifications:
High School Diploma or GED required
QuickBooks experience required
Knowledge in the foodservice equipment industry is a plus
Professional appearance and excellent verbal and written communication skills
Proficiency in relationship building. Must engage with the customers in a friendly demeanor and have a high level of comfort approaching strangers
Strong negotiation and organizational skills
Must maintain a positive attitude and be result-oriented
Be comfortable working in a team and an independent setting
Strong computer skills

Responsibilities Include:
Handle incoming customer calls and direct to the appropriate personnel
Assist customer walk-ins by answering questions, following up with product recommendations, and providing with price quotes
Submitting purchase orders as required for approval, and receive payments and deposits as well as maintain sales records and balancing daily cash flow
Maintaining an orderly appearance throughout the showroom by organizing, pricing, reordering and restocking on a regular basis
Receiving product and maintaining inventory
Must possess good communication skills with peers, direct reports and at all levels of the company
Promoting all facets of Equipment Plus with regards to services offered
Other duties as requested

Benefits:
Company Paid health care for employee’s and family option available
Retirement/ Disability insurance plans available
HRA & FSA Options Available
Vacation/holiday pay
Positive and professional working environment
Job Type: Full time/ 40 hours weekly

Compensation: Based upon experience, between $12.00 & $15.00 hourly, plus commission.

All candidates must be able to pass a pre-employment drug screening and will be subject to a background check and motor vehicle report.

Equipment Plus Total Facility Solutions is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Greenville, NC: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location