Community Manager

Community Manager

Equitable Holdings is a leading financial services company, committed to fostering and maintaining a diverse, multicultural and inclusive environment. Established in 1859, Equitable Holdings is one of the nation’s premier providers of retirement solutions and advice. Through our two established franchises, Equitable and AllianceBernstein, we are committed to helping clients secure their financial well-being so they can pursue long and fulfilling lives. At Equitable, our power is in our people. We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. We are looking for talented, dedicated, purposeful people who want to make an impact.

About the Role

We are looking for an energetic, adaptive and execution-oriented individual to be our Community Manager in our headquarters located in Midtown Manhattan. After two years of remote working, our organization is excited to begin welcoming people back to our space. This is a unique opportunity to be the face of the office and is ideal for someone who enjoys connecting with people and building relationships. You will be the first point of contact for all individuals walking through the doors and an ambassador for the company and our culture. A key pillar of this role is creating an impactful welcome – you will do everything from directing people to their destinations, answering questions, assisting in special site events and acting as a trusted liaison between company employees and guests. In addition, we are seeking a self-starter who can re-imagine our current administrative processes. Beyond this, you will have the opportunity to develop employee engagement initiatives to enhance office vibrancy. This will require strong communication skills to engage with internal and external stakeholders.

Responsibilities include, but are not limited to:

• Be on-site full time at our headquarters in Midtown Manhattan
• Deliver a high level of service and hospitality
• Provide exceptional administrative support including but not limited to managing inbound calls, scheduling, conference room booking, assisting in site events, and deliveries
• Coordinate large meeting room logistics between hosts, security, technology, facilities
• Partner with executive offices on community/employee engagement initiatives

We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.

**********

Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

NOTE: Equitable participates in the E-Verify program.

If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com.

Key Skills

• Accuracy and Attention to Detail: Understands the necessity and value of accuracy; ability to complete tasks with high levels of precision
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
• Interpersonal Relationships: Demonstrates the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Managing Multiple Priorities: Has the ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Office Administration: Knowledge of office administration activities; ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations
• Diversity, Equity and Inclusion: Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.

Additional Qualifications

• Eight plus years of experience in hospitality, customer service or business operations
• Experience in liaising with executive teams
• Proficient in Microsoft Office applications including Outlook, Excel, and Word
• Experience in developing, implementing, and sustaining effective office management processes
• A positive and willing attitude