Teller

Responsibilities and Expectations

• Accurately Perform Financial Transactions and Functions
• Accurately process financial transactions including but not limited to deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions.
• Balance transactions and cash daily.
• Approve transactions for other employees within your assigned approval authority limit, if applicable.
• Assist in management of bank cash levels as delegated by a manager or supervisor.
• Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
• Adhere to operating procedures and protocols.
• Build Client Relationships
• Conduct professional client conversations that build and sustain trust and credibility.
• Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
• Promote bank products and services, within and outside of the branch.
• Proactively make referrals to bank partners that result in additional revenue to the bank.
• Demonstrate operational soundness to minimize risk exposure or loss and to maintain quality production.
• Deliver a Consistently Superior Client Experience
• Demonstrate excellent customer service skills.
• Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience.
• Respond to routine client inquiries and requests.
• Demonstrate Compliance with Applicable Laws and Regulations
• Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
• Actively work with clients to understand each client’s normal account activity, as appropriate for this position.
• Complete periodic compliance training.
• Regular and reliable attendance
• Perform other duties as assigned or required

Required Skills & Education

• Cash handling experience preferred
• Customer service experience
• Excellent interpersonal, verbal, and written communication skills
• Computer proficiency in Windows-based system
• Ability to maintain a high degree of confidentiality
• Strong attention to detail and organizational skills
• Capable of working with a team
• Aptitude for math

The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job.

It is not intended as an exhaustive list of all responsibilities, duties, and requirements.

Who we are

Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.

At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth.

We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.

Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

What’s in it for you?

We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program.

We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.

Benefits Available :

• Health, Dental & Vision Insurance
• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance

K) Retirement Plan w / Company Match

• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

Last updated : 2024-03-02