Floating Maintenance Technician - DC Metro

Our Maintenance Technicians are a key part of each community’s success. They are our repair experts who provide the technical know-how behind each apartment community. From HVAC to plumbing to a fresh coat of paint, Maintenance Technicians have a hand in every apartment and every resident’s satisfaction. Maintenance Technicians are personable, technically skilled individuals with a keen eye for detail, an ability to learn new skills quickly, a curiosity for how things work, and a passion for working with their hands.

As a Maintenance Technician, you will work with one of our top property management teams to provide exceptional service to residents. Each day will be unique, requiring a diverse set of skills. You will collaborate with team members to assess and respond to maintenance issues, develop a rapport with residents by being both knowledgeable and friendly, and inspire trust by caring for our community and making our apartments feel like home.

WHO YOU ARE

• Technically Savvy. You have a solid understanding of general maintenance and technology and are quick to learn new skills.  
• A Clear Communicator. You help residents and teammates understand the timeline and process for repairs.
• A Team Player. You are united with teammates in delivering the best experience to residents.
• Proactive.  You act like an owner, performing regular maintenance to avoid emergencies.
• Personable.  You are respectful, pleasant to be around, and enjoy engaging with others.
• Levelheaded. You keep your cool during maintenance emergencies and quickly find solutions.
• Motivated. You invest extra energy to reach your goals.
• Solution-Oriented. You follow through on commitments, letting teammates and residents know they matter.
• Organized. You are flexible and able to juggle multiple priorities and interactions with residents and teammates smoothly. 

WHAT YOU’LL DO

• Repair and enhance our community. You’ll be responsible for repairing and maintaining all plumbing, electrical, appliance, carpentry, and painting needs of the community. On-the-job training will be provided as needed.
• Build rapport with residents. You'll make positive connections with residents by offering a smile and a greeting when you see them and chatting as you make repairs in their homes.
• Respond to service requests. You’ll launch into action when maintenance issues arise, collaborating with teammates and prioritizing service requests to earn trust and build resident satisfaction.
• Know the make-ready schedule. You’ll monitor apartment vacancies daily and initiate the turnover process with painting, cleaning and repairing.
• Tend to preventive maintenance. You’ll safeguard equipment with regular tune-ups, helping equipment last longer and minimizing costly repairs.
• Notice the details. You’ll walk the property daily, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal.   

REQUIREMENTS

• Availability to work a flexible schedule, including weekends and rotating on-call responsibility for after-hours emergencies
• Reliable and consistent form of daily transportation to and from work, including after hours for emergencies
• Computer proficiency and frequent daily use of / proficiency with a Smartphone with updated software (either a personally owned or company-issued device)

PREFERRED EXPERIENCE

• 1 years of hands-on general maintenance experience preferred
• Trade school or industry designation (CAMT or CAMT II) a plus
• High school diploma or equivalent