OUTREACH COORDINATOR

Equus Workforce Solutions
PROVIDENCE, RI Full Time
POSTED ON 10/12/2023 CLOSED ON 4/3/2024

Job Posting for OUTREACH COORDINATOR at Equus Workforce Solutions

Our Company

Equus Workforce Solutions

Overview

The Outreach Coordinator will be responsible for conducting one-on-one consultation and assessment with individuals to determine eligibility and suitability for assistance-based programs. The Outreach Coordinator will also travel around the state of Rhode Island providing support and assistance with applications.

Responsibilities

  • Meets with customers in advance of the assessment or other services to review documentation
  • Collects customer documents to be reviewed during the assessment process
  • Provides written materials about the program and services, answers questions, and explains program benefits
  • Generates reports, including data from the computer system, printed reports, and/or other available information
  • Assesses customer need for accommodations to participate in the assessment process and program activities and takes appropriate action(s) to address
  • Maintains records related to the assessment, service processes, and service delivery staff
  • Ensures customer files are complete and documents are appropriately signed off
  • Helps customers with using resource room technology and other services
  • Assists customers with resume development, job applications, interviewing skills, and other tools needed to successfully find employment
  • Supports care managers with scheduling appointments and managing unit calendars
  • Manages the program work areas, ensures they have adequate supplies and are welcoming to customers
  • Prepares customer workshops, rooms, and other materials as needed

Qualifications

  • Bachelor’s degree or equivalent combination of education and experience
  • Four to six years of experience in workforce development and customer service
  • Knowledge of federal and state-based assistance programs preferred
  • Familiarity with Microsoft Office
  • Strong communication and organizational skills

About our Line of Business

Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.

Additional Job Information

Bilingual in Spanish

Salary Range

USD $27.00 / Hour
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Salary.com Estimation for OUTREACH COORDINATOR in PROVIDENCE, RI
$76,550 to $97,544
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