Job Posting for OUTREACH COORDINATOR at Equus Workforce Solutions
Our Company
Equus Workforce Solutions
Overview
The Outreach Coordinator will be responsible for conducting one-on-one consultation and assessment with individuals to determine eligibility and suitability for assistance-based programs. The Outreach Coordinator will also travel around the state of Rhode Island providing support and assistance with applications.
Responsibilities
Meets with customers in advance of the assessment or other services to review documentation
Collects customer documents to be reviewed during the assessment process
Provides written materials about the program and services, answers questions, and explains program benefits
Generates reports, including data from the computer system, printed reports, and/or other available information
Assesses customer need for accommodations to participate in the assessment process and program activities and takes appropriate action(s) to address
Maintains records related to the assessment, service processes, and service delivery staff
Ensures customer files are complete and documents are appropriately signed off
Helps customers with using resource room technology and other services
Assists customers with resume development, job applications, interviewing skills, and other tools needed to successfully find employment
Supports care managers with scheduling appointments and managing unit calendars
Manages the program work areas, ensures they have adequate supplies and are welcoming to customers
Prepares customer workshops, rooms, and other materials as needed
Qualifications
Bachelor’s degree or equivalent combination of education and experience
Four to six years of experience in workforce development and customer service
Knowledge of federal and state-based assistance programs preferred
Familiarity with Microsoft Office
Strong communication and organizational skills
About our Line of Business
Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.
Salary.com Estimation for OUTREACH COORDINATOR in PROVIDENCE, RI
$76,550 to $97,544
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