What are the responsibilities and job description for the Concierge position at Erika4Travel?
We are searching for a remote position, outgoing candidate to join our growing team! If you have a passion for travel, great with organization, and love to help others then you are highly encouraged to apply! You'll be handling all booking needs and requirements for leisure and business clients. Applicants should maintain a high level of professionalize, and listen to the needs of clients. This will help set our team apart from others, and allow you the opportunity to build truly dream vacations! This is a very rewarding career opportunity, with amazing perks, but also takes a lot of patience while researching destinations.
RESPONSIBILITIES & ROLES
- Be a team player, willing to help out when needed
- Plan spectacular trips for corporate and leisure clients
- Handling booking airfare, car rental, cruises, hotels, ticket and/or event sales
- Message "REMOTE" To Seven Seven Three, Five Three One, Five Eight Eight One to schedule an Informational Meeting
- Handle presenting presentations of services to other clients
- Review and respond to all emails and phone calls within a timely manner
- Follow all company rules and guidelines
- Effectively manage time wisely
- Participate in familiarization trips/tours
- Attend ongoing trainings as needed
- Obtain certification to book travel within 5-days upon starting
- Maintain appropriate documentation of clients forms
- Stay active on social media platforms to reach clients
- Participate in group meetings/trainings
- Verify all information from clients
- Be a self-starter/motivated
- Meet timely deadlines set by the team
- Exceed clients expectations
- Anticipate client needs when planning trips
- Prepare, plan, and sell travel (including but not limited to airline, car rental, cruises, hotels, and ticket/events)
- Handle all planning of ground transportation to and from accommodations for clients
- Offer insurance options to clients to cover any unforeseen changes in plans
- Provide exceptional service to clients
- Work well in a group/team setting
Requirements
- Must have reliability internet with access to a smartphone (laptop preferred, but not required)
- Must be able to work within the United States, and at least 18 years of age
- Must be able to fluently speak English
- Must be able to communicate effectively with clients, and attend required trainings
Salary : $45,000 - $85,000
