Counter Technician

ERIKS North America is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.

We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.

Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.ERIKSNA.com.

ABOUT THIS OPPORTUNITY

Role Profile

Position: Counter Technician – Industrial Sales

Job Location: St. George

Job Type: Full-Time

Status: Non-Exempt

Summary of the Role

The function of the Counter Technician is to provide direct support to the Branch operations to ensure over the counter orders are completed. This position also ensures the ongoing development of existing and prospective ERIKS, NA customers to ensure that the Branch is able to meet its growth targets.

Responsibilities

• Must maintain 100% commitment to safety policies and procedures
• Quotes customers using working knowledge of product both in-person through retail sales, and via phone or email
• Builds, tests, and inspects industrial hose assemblies in response to identified customer applications and needs
• Provides technical/service support to account management, service center management and internal and external customers
• Processes incoming inquiries to company sales system
• Successfully achieves budgeted Branc sales goals
• Monitors on-time delivery date commitments and expedites where appropriate
• Monitors customer specific inventory for sales order fulfillment
• Makes outbound calls to potential and existing customers for new and sales growth opportunities
• Builds and maintains strong internal and external relationships

Skills and Abilities

• Possess excellent customer service skills
• Ability to interact with customers and team-members in a professional manner
• Ability to work independently and prioritize responsibilities
• Must have excellent communication skills, both oral and written
• Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
• Must be able to perform calculations using whole numbers, fractions and decimals.
• Basic computer skills including MS Word, Excel, internet and email
• Must be able to successfully utilize the company software

Qualifications

• 1-3 years of experience in industrial sales
• High school diploma or GED required, college preferred
• Reliable transportation is a must
• Some overtime may be required

Total Rewards

• Competitive compensation plan
• Health Benefits: medical, dental, vision, short term and long term disability
• 401-k with company match
• Paid time off

Equal Opportunity Employer

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $40,300 - $51,100